Traverseon Reviews | Read Customer Reviews of traverseon.com

TraverseonReviews of traverseon.com

3.251 reviews
Outdoor Activities
355 Riverbend Pkwy, Athens, Georgia

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Traverseon

About Traverseon

At Traverseon, we believe that camping shouldn’t be complicated—it should be spontaneous, effortless, and deeply fulfilling. That’s why we’ve made it our mission to simplify your outdoor life with lightweight, easy-to-use camping gear that’s ready when you are.Born from the idea of Urban Wildness, our brand lives at the intersection of convenience and exploration. We design gear for quick escapes—from a last-minute weekend under the stars to a quiet morning beside the van. No matter where you’re headed, our products are built to set up fast, pack light, and perform reliably—so you can spend less time prepping and more time living.With Traverseon, you don’t need to be a seasoned adventurer to enjoy the outdoors. Whether you’re pitching your first tent, brewing a sunrise coffee by the fire, or winding down in a cozy flood of lantern light, our gear makes it easy to connect with nature on your own terms.Because to us, camping isn’t about conquering the wild—it’s about returning to what matters.And that should feel simple.

Traverseon (traverseon.com) has 51 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.

Also known as: traverseon.com
Website: traverseon.com
Category: Outdoor Activities
Location: Athens, Georgia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 31% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Traverseon reviews

Showing 20 reviews with 1 star · Clear filters

Rebecca S.
Dec 6, 2025
Item never arrived- customer services not answering requests for refund
Ordered a tent- received notice it was shipping direct from China. Received notice three weeks later that it was delayed. Contacted company who said they would look into it. At this point I had to go buy a different tent for a planned trip. I have asked for a refund as I never received the item. Three emails have gone unanswered. I am filing a complaint with the state AGs office.
Response from TraverseonMar 8, 2026
We are incredibly sorry for this experience and completely understand your frustration. 🏔️ Because our tents are a best-seller, they temporarily sold out in our US warehouse, and we had to fulfill orders from our international backup facility to avoid a long pre-order wait. Regarding your refund and emails: we sincerely apologize for the communication gap during this peak season. Please check your DM, as we’ve sent the confirmation details there to ensure this is resolved to your satisfaction. Our goal is to make this right.
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joachim W.
Sep 2, 2025
Not trustworthy
After more than a month and after several emails my order never did show up. Nor could I track my order. They just kept saying: - "It's on the way". In my point of view this is not a trustworthy company at all. Luckily I bought this item through PayPal and got my money back. I don't recommend Traverseon at all. Best regards, Joachim Wallin
Response from TraverseonSep 24, 2025
I’m Johann, the founder of Traverseon, and I want to address this matter directly. When you had trouble tracking your order, it was not because we intended to deceive you. At that time, we had partnered with a logistics company that turned out to be unreliable—sadly, a risk that is all too common these days. This caused unnecessary confusion, and I sincerely apologize for that experience. Since then, we’ve corrected the issue. All shipments now come with verifiable tracking numbers, and in your case we already proactively issued a full refund so you wouldn’t bear any loss. Traverseon is a genuine brand, with an official website, verified payments, authentic customer reviews, and trackable deliveries to customers around the world. We are not scammers, and continuing to say so publicly does not reflect the reality. I kindly ask you to stop spreading these false claims. If you still have doubts, please reach out—we will gladly and patiently answer every question. We truly care about every customer, and your concerns will always be respected.
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Debra K.
Aug 11, 2025
i did not receive what i ordered
i did not receive what i ordered
Response from TraverseonAug 14, 2025
I’m very sorry to hear that you did not receive the correct item. We truly value your satisfaction and want to resolve this as quickly as possible. Could you please send us your order number and, if possible, a photo of what you received? This will help us verify the issue and arrange the correct replacement or a refund right away. Thank you for bringing this to our attention, and again, I apologize for the inconvenience. We will make sure to fix this for you promptly. Best regards,
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warren M.
Jul 30, 2025
Ordered 12 days ago
Ordered 12 days ago, still don't have it leaving on an 8 day bike tour, kinda need it.
Response from TraverseonAug 14, 2025
I’m really sorry for the delay and understand how important it is for you to have the item before your bike tour. Could you please provide your email address and order number so we can locate your order and process it immediately?
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