Sylvia L.
They leaked my personal information…
They leaked my personal information such as the contract ID, the vacation weeks that I have left, including my personal contact information. Someone internal (TravelSmart VIP) reached out promising they could sell my unused weeks to the new customers and I got scammed $18,000 through this. I reported every details that I have related to this incident but they're not investigating. I am beyond frustrated but there's nothing I can do since they're not a US company.