Margaret S.
Bait And Switch Tactics
I received an online quote for car insurance and then called the agent to verify the quote. He came back with a higher premium because Travelers claims that I drive at least 14,000 miles a year. Not so. My car is five years old and has 23, 568 miles on it. I don't know how Travelers decided I drive 14,000 miler per year, but I believe this is a bait and switch tactic.