Traveler's Choice Reviews | Read Customer Reviews of travelerchoice.com

Traveler's ChoiceReviews of travelerchoice.com

3.430 reviews
Accessories

Traveler's Choice

About Traveler's Choice

Traveler's Choice Travelware has been making luggage and travel gear for over 40 years. From our headquarters in Pomona, California, we design durable, thoughtfully engineered pieces built to hold up trip after trip, mile after mile.We believe great luggage should not require a designer price tag. Our philosophy is simple: build travelware that is well made, reliable, and fairly priced, so you get real quality without paying for a name. Every piece is engineered with the details that matter, from smooth-rolling wheels and sturdy handle systems to smart interior organization and hardware chosen to last.Our collection covers everything a traveler needs. Carry-ons that move easily through busy terminals, checked bags with the space and structure for longer trips, coordinated luggage sets, and travel accessories designed to make every journey smoother. Whether you are a frequent flyer, a weekend explorer, a student heading off to school, or a family planning the next big adventure, we have gear made to move with you.We stand behind what we build. Our warranty and replacement parts program means a worn wheel or handle does not mean the end of a good bag. We keep components on hand so your luggage can be repaired and kept in service, which is better for you and better for the planet. Extending the life of a bag is one of the most meaningful things we can do to reduce waste, and it guides how we design and support every product we make.For more than four decades, travelers have counted on us for luggage that simply works. We are proud to keep earning that trust with every bag we make, and we welcome your feedback here to help us keep getting better.

Traveler's Choice (travelerchoice.com) has 30 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.

Also known as: travelerchoice.com
Website: travelerchoice.com
Category: Accessories
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 3% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Accessories

REDELUXE | Luxury Pre Owned Designer Handbags
Accessories
Excellent
315 reviews
315
Bisous Sunglasses
Accessories · Fort Lauderdale, Florida
Excellent
183 reviews
183
Peony & Mint
Accessories
Excellent
200 reviews
200
Philleywood
Accessories · South Pasadena, California
Excellent
128 reviews
128

Traveler's Choice reviews

Showing 16 reviews with 5 stars · Clear filters

W. C.
Jul 11, 2026
The ease of working with your warranty…
The ease of working with your warranty department. They obviously stand by their product. Thank You.
Report
J L.
Jul 11, 2026
Not only does Traveler’s Choice make an…
Not only does Traveler’s Choice make an excellent product, their customer service is second to none. When I needed help on an airline luggage damage claim they were helpful and quick to respond. I will definitely continue to shop at Traveler’s Choice for all my future luggage needs!
Report
John D.
Jul 8, 2026
The result is what made my experience…
The result is what made my experience great! Your customer service communication was excellent!! Thank you !!
Report
Felix
May 3, 2026
Delivered what you said you would…
Delivered what you said you would deliver as long as you had the information you required.
Report
Randall A.
Apr 28, 2026
An excellent response from an excellent company.
I searched long and hard for just the right-sized suitcase and finally settled on a perfect one from Traveler's Choice. After a wheel broke, I wrote the company, and they replaced the whole suitcase. That was an amazing response to my initial question about the product, and I came away extremely impressed with the care and quality of this company. I would recommend it highly.
Report
Lee
Feb 18, 2026
No fuss or bother
I have the Max Porter and after a few uses the plastic case cracked around the handles. Likely from baggage handlers. Not ideal for a frequent traveller. Report the issue to warranty. Thy replied and set up a replacement with no fuss or bother. A little long waiting for responses but when they came it was dearly with quickly and efficiently. Now I have another and it’s has so far done 4 international trip. Holding up very well.
Report
Pat
Apr 16, 2025
Broken Handle Unrepairable
A handle broke on one of my suitcases, and Traveler's Choice promptly sent me a new handle - no questions asked. But when I tried to install the new handle, my suitcase was manufactured slightly different and the old handle wouldn't come out. After exchanging numerous emails to customer service, I just couldn't repair the suitcase myself. Traveler's Choice was extremely patient with me, helpful and cordial. Because the suitcase was slightly different, they just sent me a new one. Great Customer Service!! Thank you!
Report
DS
Mar 14, 2015
Ten years intensive use - faultless
Been using intensively a set of two suitcases (a small carry on and a larger one) for ten years now. I got them at an outlet store in California as I needed them urgently, literally went halfway around the world several times using these cases. They have been performing faultlessly and survived several other suitcases I bought in the meantime - including one Samsonite! Very sturdy design, robust and lots of space. Can´t believe really how well they kept together, exceeded my expectations by far!
Report