Travel Answers Group Reviews | Read Customer Reviews of travelanswersgroup.com

Travel Answers GroupReviews of travelanswersgroup.com

4.418 reviews
Activities & Tours
2265 116th Ave NE, Suite 110, Bellevue, Washington

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Travel Answers Group

About Travel Answers Group

Established in the early 1990s by Founder and Owner Kirk Demeter, our story began with a personal journey through Australasia. Inspired by the places, people and adventures he encountered across New Zealand and Australia, Kirk returned home to the USA and started Down Under Answers – the first brand in the Travel Answers family.Now encompassing Down Under Answers, Africa Answers, Asia Answers, Travel2 and Islands in the Sun, the Travel Answers team has built a reputation for our attention to detail, unbeatable value and destination specialists who have lived and immersed themselves in the countries we offer. Our destination knowledge is unbeatable, and we are passionate about creating extraordinary vacations that are highly bespoke and customized. Whether you're seeking adventure in the rugged landscapes of New Zealand, wanting to witness the great migration in Africa or simply relax on the pristine beaches of Tahiti, we make travel easy, every step of the way. Our philosophy revolves around putting people first. We prioritize the needs and preferences of our customers, ensuring that every aspect of the journey is planned and delivered with precision. From the moment the vacation planning journey begins, we are committed to providing unforgettable, market-leading travel experiences.

Travel Answers Group (travelanswersgroup.com) has 18 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: travelanswersgroup.com
Website: travelanswersgroup.com
Category: Activities & Tours
Location: Bellevue, Washington
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 61% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Travel Answers Group reviews

Showing 15 reviews with 5 stars · Clear filters

Susan P.
Oct 9, 2026
The test of any company is when…
The test of any company is when something goes wrong and how they handle it and I can honestly say that Travel Answers Group was amazing when things didn't happen the way they were supposed to for my clients. Stuff happens and we all know it does, but when my clients had a problem, this company went above and beyond to make sure they were taken care of and checked in on them every step of the way to make sure they were well cared for. They have earned my business and I will forever be recommending them to my clients
Response from Travel Answers GroupOct 9, 2026
Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and your trust in Travel Answers. While we always strive for a seamless experience, it's how we support our Advisors and their clients when things don't go as planned that matters most. We're grateful for your partnership and look forward to working together on many more memorable vacations!
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Christopher R.
Oct 6, 2026
Cook Islands
My wife and I have always wanted to travel to Cook Islands. I reached out to Travel Answers Group for help. Jannie was amazing. Our trip was absolutely perfect. Everything we booked was exactly as described and in some cases better than expected. I highly recommend this travel agency. Thank you Jannie for making our trip a memorable one.
Response from Travel Answers GroupOct 7, 2026
Thank you so much for the wonderful review! We’re thrilled to hear your Cook Islands trip was everything you hoped for and more. Our Destination Specialists are at the heart of what we do, bringing firsthand knowledge and personal service to help make each trip truly memorable. We’ll be sure to share your kind words with Jannie. Thank you for trusting Travel Answers with such a special journey, and we hope to help with your next adventure!
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Kris
Jul 22, 2026
Travel Answers Denver Roadshow
The entire staff at Travel Answers are very professional. The program was very interesting and full of valuable information for agents, whether they are new or having been in the business for many years. The vendors that they brought in were also professional. Everyone involved with the roadshow were passionate about what they do. You could tell that everyone involved loves what they do. The time at the roadshow was time well spent.
Response from Travel Answers GroupJul 23, 2026
Thank you, Kris! We appreciate your thoughtful review. Our goal is to create events that inspire and support travel advisors and we are so glad you found the roadshow a valuable use of your time. We appreciate your kind words and look forward to helping you create unforgettable travel experiences for your clients.
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Gabriella
Jul 15, 2026
Very helpful for advisors
Great website, lots of additional information and help for advisors, well-organized road shows.
Response from Travel Answers GroupJul 16, 2026
Thank you for your wonderful review, Gabriella! We're delighted to hear you find our website, advisor resources, and roadshows valuable. We're always looking for new ways to make selling travel easier, with even more tools and resources in the works. Thank you for your partnership, we look forward to helping you plan more customized vacations for your clients.
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Tracy
Jul 15, 2026
Tradeshow feedback
Tradeshow feedback - Supplier partners had wonderful presentations and were a wealth of knowledge when visiting with them individually. There was a wide variety of destinations represented which was helpful.
Response from Travel Answers GroupJul 16, 2026
Thanks so much for your wonderful feedback, Tracy! We're so glad you could join us and enjoyed the supplier presentations and training. We love supporting travel advisors, and our Destination Specialists across Australia & New Zealand, the South Pacific, Asia, Africa, and Europe are always here to help you create customized itineraries for your clients. We look forward to working with you again soon!
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Rita C.
Jul 1, 2026
Destination Knowledge
I wanted to take a moment to let you know how pleased I am with the Travel Answers products and the learning seminars at the Crown Plaza, Foster City. They have been very helpful and informative, and I truly appreciate the opportunity to continue learning and expanding my destination knowledge. The resources and training have been valuable in helping me better serve my clients and grow as a travel advisor.
Response from Travel Answers GroupJul 8, 2026
Thank you for your kind review! We're so glad you found our Travel Answers product roadshow and training seminar helpful. Our goal is to provide the tools and destination knowledge to help you grow your business. When you're ready to book, our Destination Specialist are here to help every step of the way. We look forward to working with you soon!
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Jenny B.
May 12, 2026
I had the BEST experience with them
I had the BEST experience with them! Christen was fabulous to work with. Very responsive for all of my client's needs. Would absolutely love to work with them again on future trips.
Response from Travel Answers GroupJul 16, 2026
Thank you, Jenny! Christen will be thrilled to hear your kind words. Our Destination Specialists are the heart of what we do, and they love supporting travel advisors with responsive, personalized service. We look forward to working with you on many more memorable trips for your clients!
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Brian G.
May 9, 2026
Travel Answers to Australia
Travel Answers coordinated an incredible trip to Australia that checked off so many things of our bucket list. Every hotel, tour, transportation and logistics were exactly as anticipated and top of the line. Communication with Laura Bugg at Travel Answers was timely, professional and thorough. I only hope we can return to Australia some day and would definitely use Travel Answers again.
Response from Travel Answers GroupMay 11, 2026
Thank you so much for your wonderful feedback and for trusting Travel Answers with such a special journey to Australia. We’re delighted to hear your trip checked off so many bucket-list experiences and that every detail, from hotels and touring to transportation and logistics, exceeded expectations. I’ll be sure to share your kind words with Laura Bugg, who will be thrilled to know her communication and care helped make your experience so memorable. Australia truly is a magical destination, and we would absolutely love to help you plan a return visit someday. Thank you again for traveling with Travel Answers.
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