Travealliance LLCTravealliance LLC is listed under Activities & Tours in New York, New York.
Travealliance LLC (travealliance.com) has 80 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Activities & Tours · New York, New York
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Activities & Tours · New York, New York
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Showing 35 reviews with 1 star · Clear filters
Kyleigh B.
Absolute scam! I bought my ticket in January for my sisters wedding in May. I got a confirmation number and was able to log into the app. One day before departure my reservation was canceled for non payment. The agency charged my card, but did not pay the airline. Their phone lines are down and online chat doesn't work. They have not responded to my emails for help.
Kyleigh B.
They took payment for my flight, but did not pay the airline. This resulted in them canceling my flight the day before departure to my sisters wedding!
stathis K.
Bought a ticket in November of 2024 for the summer of 2025. received a confirmation # & logged on to Delta & even picked my seats. Today I logged on to Delta & the reservation does not exist, their phone does not work, it says leave a message & after does dead, their website online assistant does not work & they don't answer emails. these guys are good con men!
Tom N.
*BEWARE, DO NOT PURCHASE FROM THESE GUYS* They are scammers, purchased tickets online to YVR to PSP, they sent confirmation and all that. Day before the trip, we tried to check in to Delta and we were having trouble, so we decided to contact Delta live chat. The customer service rep then notified us that we had no reservation under my name. We then had to scramble for flight tickets paying a lot more with not many flights available. No matter how cheap these guys present them to be do not buy from them, spend a bit more for piece of mind.
Response from Travealliance LLCApr 22, 2025
Dear Tom, Please note due to unauthorized transaction made through your Card and bank did not verify the transaction. The flight got auto canceled you may check with your bank for the same. Thanks
Rafiq K.
they are scammers . they booked my ticket and gace me reference number and when i called westjet they said there is no reference number like that. we tried calling them but goes on voice message.they def are scammers.
Response from Travealliance LLCApr 22, 2025
Dear Mr Rafiq, We have checked and found that the flight got canceled due to unauthorized transaction and an auto msg was sent on your registered email address and refund was process for the same. Due to the transaction was canceled the flight got canceled automatically. Thanks Team TraveAlliance
Dimitri K.
I just contacted Trave Alliance to change a reservation, and after sharing our reference number, Andrew on the chat stopped communicating with me. Something smelled fishy. I contacted the airline, who said no payment had been received. These scammers are good at what they do. The first person I dealt with when booking months before, Steve, even lined up our seats, seats on a flight he knew we wouldn't be on.
Brian H.
We booked flights to and from Florida from Vancouver. We paid for the flights with a credit card (yes the money came out of the credit card). We arrived at the airport only to find that Westjet had all of our information but there were no tickets. We had to repurchase last minute tickets at a much higher price. We were fortunate though to have excellent help from the Westjet staff at YVR. SCAMMERS. SCAMMERS. SCAMMERS. BOOKING WAS CANCELLED BY THE AIRLINE DUE TO A FRAUDULENT CREDIT CARD USED TO PAY FOR MY RESERVATION AFTER I HAD SENT THEM MY MONEY. Beware of this company‼️ A total scam that we only discovered when standing in front of the check-in kiosk at the airport, only to be told there are NO tickets‼️ WHEN TRYING TO CONTACT TODAY: ⚠️Dead phone number ⚠️Email does not exist ⚠️Online Customer chat - no answer When I purchased the tickets in January 2025, we had multiple issues - wrong name spelling, e-tickets not delivered when due, tickets once issued not reflecting checked bags. During these booking issues, the Travealliance phone was answered promptly, customer service representatives were helpful and attentive. I checked with Westjet every step of the way and all appeared to be resolved and correct. The end of the story was that we had to buy tickets to honour a vacation promise to our granddaughter. These tickets cost us some serious dollars, and put a shadow over our entire vacation. Deplorable and despicable ⚠️ DO NOT BE SCAMMED OUT OF YOUR MONEY BY USING THIS COMPANY ⚠️⚠️⚠️⚠️⚠️⚠️⚠️
L M.
FEELING REALLY SCAMMED. Booked a flight in November 2024. In January, we checked on the airline website and said, No reservation found. Called Travealliance and they said they would resolve the issue. It did temporarily. Checked again days later...again, no reservation found. Did this more 6 times. Then airline finally said they received payment. We are supposed to leave TOMORROW. The airline said the booking agency asked for a refund YESTERDAY without us knowing anything! Have no idea where my money is...and had to book another flight at an OUTRAGEOUS price! Now we've paid out $5250 for a flight that would have only cost $2400 if we booked directly with the airline. Shitty experience. Back from our expensive trip and still no refund over 9 days now. Tried to call, no connection! WTF?