Trauma VoidReviews of traumavoid.com

Had to order up. Great helmet. Fits well and comfortable.

I am a lifelong hunter-jumper rider who is starting, now, in 3 day eventing. I wanted to upgrade my helmet and, based on comments and feedback from people I know, I bought a Trauma Void EQ3 micro fiber helmet. First, it's very attractive. This will be a great helmet to show in. Also, I rode in it for the first time a few nights ago and HOLY COW it is so comfortable. Light and well constructed. I am very happy with my purchase.

I received a response for all my questions and everyone was very helpful!

The 58" fits perfectly and looks lovely! I am happy with my purchase especially given the safety ratings on this helmet.

I have had two falls while wearing a Trauma Void helmet, both resulted in hitting my head quite soundly. In both cases I was absolutely fine - no headache, and thankfully, no concussion. I am now a huge proponent of the MIPS technology. And, the new dark blue microfiber helmet with the two subtle sparkly lines is really beautiful. I get compliments on it all the time. Plus, recently, I received half off my new helmet after sending in my old one. Love this helmet and recommend to all my students and friends.

Really nice helmet at a sale price. Fitting was a bit tricky but company was super responsive and efficient with exchange.

Great customer service. Nice helmet!

Traumavoid customer service is excellent and they are very dedicated to getting you the right helmet and making sure you are happy! I do not have any tack stores near where I live and unfortunately had to go through the process of trying out new helmets via the mail. I first tried the Traumavoid Lynx and it did not fit well because apparently I have an oval shaped head. I emailed customer service, they called me, and we had a very helpful phone conversation where it was explained to me that I would probably do better with the EQ3 because that one comes with two liners, one of which is designed for oval foreheads. I returned the Lynx and got the EQ3 in what I thought would be my size. That one did not fit either but now just because it was tight! I had another really nice talk with Trish in customer service and decided to try again with the EQ3 one size bigger. She even asked me to call back after I got it to make sure it worked. The third helmet I tried did fit, I called back, and once more had a really nice discussion making sure that everything was just right. Now I know that all of this could have been avoided if I lived near a tack shop where I could try things on but I don't. My point is that I am so, very impressed by all of the customer service contact and follow up I had throughout the process of trying to find the correct helmet. Trish definitely represented Traumavoid as a very knowledgeable company that cares about their customers. I highly recommend the company and am excited to use my new helmet (which seems very high quality).