Translate.comReviews of translate.com

DO NOT PROCEED FOR PAYING FOR THEIR SERVICE. Charged me, but I never received my translated piece. It's been a month. I chased up via email, but no response. The best part is I was looking at the translation of the document for another language, left it in my cart, and their customer service emailed to say this: Hi. I see you visited our website but haven't opened a translation project yet. Please let me know if there is anything I can do to help you. Do you have your materials ready to translate? Look forward to connecting soon, Taya Tailor, Customer Support -- Funny how they can chase you up to get more business when they don't even fulfil an existing order.

I worked as a freelance translator with Translate.com for approximately four years, consistently delivering projects and maintaining availability for urgent assignments. My experience was generally positive in terms of workflow and flexibility. However, toward the end of the collaboration, communication became less consistent, and I did not receive further updates regarding project availability. Overall, while the platform offers flexibility, more consistent communication with freelancers would improve the experience.

Very Bad Experience, I used this three years ago and got at least enough characters on the free plan the reset every 24 hours, even though it was still rate limited per month, now it got changed to 500 characters and is pretty useless, can't even translate efficiently anymore

I worked with Translate.com as a freelance translator for four years, consistently delivering work and remaining available even for urgent projects. After my last assignment in January, I was suddenly ignored with no explanation. After multiple attempts to contact them, I received a generic response about internal reorganization, but no real clarification or follow-up. Since then, they have stopped responding again. Being treated this way after years of professional collaboration is disappointing and reflects poorly on their communication with freelancers.

Unfortunately, I fell into their trap. I worked with this company on and off, accepting ridiculous rates (under $0.05/word) and their payment policy (they don't pay anything under $20). The end customer, however, has to pay between $0.07 and $0.18 per word. Unbelievable! Another company to join the growing list of companies to stay away from. My account has been stuck at $8 for two years, and despite my repeated requests for payment (and subsequent intention to close my account), support first doesn't respond, then pretends to help, and nothing changes. Stay away from this company and their sister companies (Emerge Media, Digital Future).

From my perspective, this service helped out team run a global marketing campaign. We used Translate.com to adapt social posts into multiple languages. Everything stayed true to our brand voice. NGL, I was skeptical before, but after seeing the results, I'm convinced it was the best move. Our overseas clients appreciated the localized approach.

Let me break it down—if you need official docs translated, this is a solid choice. I had to get my birth certificate and bank statements translated, and they were accepted without any issues. No errors, no delays, just smooth service. If I’m honest, the price isn’t the cheapest, but you get what you pay for—quality! I’d rather pay a bit more for peace of mind.

I was in a rush to get my travel docs translated, and let me tell you, they saved the day! The accuracy was amazing, and everything looked professional. Not gonna lie, I was worried about mistakes, but everything was spot on. Will use them again for sure!