SB
Fast but dull
It was a fast turn around. Unfortunately the colors were very dull and anything smaller than 5 inches wasn’t good quality. Will not use again.
Response from TransfermerchAug 7, 2024
Thank you for your feedback. We genuinely appreciate your input and want to address the concerns you've raised. Firstly, regarding the color quality, our printers are calibrated using X-Rite technology to ensure precise color reproduction. However, it's important to note that if your monitor is not calibrated, the colors you see on your screen may not match the final printed product. We recommend calibrating your monitor to ensure color consistency between what you see and the final print. Secondly, we strive to provide the best possible service and go above and beyond to ensure customer satisfaction. Unlike some other providers, we take the extra step to review artwork before printing. In your case, we alerted you about the quality issues with your artwork to avoid potential dissatisfaction with the final product. This is a proactive measure to ensure that the prints meet high standards and that you are happy with the outcome. We apologize for any inconvenience and would love the opportunity to make things right. Please feel free to reach out to our customer service team to discuss how we can improve your experience.