Transfer KingdomReviews of transferkingdom.com

I needed this canceled and refunded because of an emergency and we barely had any money for food. I was told it was too late and forgotten about. Well that’s so nice because I went 2 days without eating so my child could at least eat something….but as long as big corporate got their money that’s all that matters.

I wanted to leave a great review but after being ghosted after an order I can’t. I have left messages, emailed and tried to get in contact via their contact us button. I even called their customer service number and got a txt the day after “I pressed the button to receive a call back”. They claimed I called after they closed. I can verify I didn’t. I get high volume, but I called before they closed. I am out $$ because their stickers are not peeling apart so I can use them. Disappointed is an understatement!!

I visited their website and looked around. I considered ordering a free sample pack of transfers from them, but decided against it for right now since the order wasn't going to be free and I wanted to check to see if it was a legitimate company before entering any credit card informaiton. Somehow, even though I never entered any credit card information in their shopping cart, there appeared a pending $1 charge on one of my credit cards that says "Transfer Kingdom" on it. I don't know how they got my credit card information, It isn't even a card I would have used if I had decided to complete the order. Somehow they managed to charge one of my cards, despite not having entered it on their site. Not sure how that works, but either way, I won't be ordering from them now and definitely will be warning others not to even visit their website if they don't want to be scammed.

1 star because I ordered my transfers on the 29th of April and as of the 16th of May I still have not received anything. It shipped the 30th. I sent an email inquiring and got no response. Sad and frustrating!

Placed an order with Express Mail for shipping. They had an issue so they sent it Ground Advantage without communicating with me. I told them Ground Advantage will take a month and asked them to reprint the order and ship it Priority Mail so we can get it within a week. They proceeded to blame me for choosing the wrong shipping method because that service is not available for my location. I corrected customer service that Express Mail and every other service is available to my location. After I proved them wrong I believe they deleted that chat showing they said Express Mail is not available to my country. I was constantly trying to educate them about how to ship and shipping times. They ignored me and kept constantly telling me the shipment is moving through the network and I'll receive it within a week. A week goes by, then 2 weeks then 3 weeks then 4 week and so on. I tried many times asking for a refund so the company I work for can get their money back. They constantly ignored me because they can't handle words and my anger towards them. Then when we finally received the package the prints are extremely oversaturated with too much magenta. We can't use it anyway because it was so late. More than 5 weeks how can we print it when our clients order needs to be done much earlier. Add to the fact the print quality is so oversaturated. They don't know how to use their RIP software. They need training on color profiles. Now we have a big roll of transfer we have to throw away. Complete waste of money. They really don't listen to people. Out of 3 DTF printing companies these guys are the worse. They cannot admit they were wrong about anything. If they just told us in the very beginning about the shipping issue none of this would've happened.

Quality was great at the beginning of purchasing. I had an ongoing issue with my order being fulfilled properly. From that point on all transfers I that I received from you are not holding up. After one was they are peeling and coming off. Definitely changing the quality in transfer. Very thin and garbage. I tried different heat settings and time. Nothing changed. I compared to previous transfers. And those ones hold up and different. From the adhesive and quality. I loved your product prior to that incident. Very disappointing in the out come of this all.

Wrong sizes!

Glitter decal was 2 shades lighter than my original image. It cost me triple the amount to do a rush order to satisfy my customer's order. Last couple of decals ordered from Transfer Kingdom has been disappointing with very little help from customer service.