Train2Train is a leading national training provider who specialise in Virtual Learning with Award Winning E-learning, on-line assessments and remote invigilation.We understand our client’s needs and specialise in creating customised learning solutions. Train2Train are committed to designing high quality bespoke training programmes that are delivered by expert tutors. We go the extra mile which is why we are trusted by some of the UK’s largest brands.
Train2Train (train2train.org) has 132 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Showing 122 reviews with 5 stars · Clear filters
Miles P.
I recently achieved my APLH through Train2Train. The whole experience was very quick and easy, and Jane was very professional and helpful when I had a couple of questions over the phone. I highly recommend this company.
Response from Train2TrainSep 16, 2025
Good afternoon, thank you for your 5 star review and recommendation to use us for training. Please do not hestiate to let us know if we can be of any further support in the future. Best wishes, Becky
Richard G.
I encountered a difficult situation with the webcam before the exam, it was stressful. The fact that the issue was resolved with help from "train to train," even on a Saturday morning, is great. It's good that the necessary support was available at such a critical time, I truly recommend train to train
Response from Train2TrainSep 16, 2025
Good afternoon, sorry to hear that you had a stressful situation with a webcam but so pleased to read that you received the support you needed from the team at Train2Train. Thank you for your 5 star review. Best wishes, Becky
Lucia B.
Such a great service. I spoke to Jane twice on the phone and she was amazing, such a helpful woman and was so kind and encouraging! I highly recommend!!
Response from Train2TrainSep 16, 2025
Good afternoon, thank you ever so much for leaving a 5 star review for Train2Train. Customer service really is at the heart of what we do, I'm so pleased to hear that you received great service from Jane (she really is great!) Best wishes, Becky
C “Coopster” L.
The course was by way of e-learning broken into logical modules. The user interface was clear and intuitive and the study package was self paced so you could pick it up and put it down. Although some of the practice questions were a little ambiguous, overall the content was good and easily understood. The exam itself was conducted through an organisation called Proctor, again online. Setup is a little bit more complex because the exam is invigilatated live by way of your mobile phone camera whilst the exam itself has to be taken on either a laptop or a PC. I had a couple of problems, related I think to my woeful Internet connection, but the invigilator was helpful guiding me through using the chat function. Altogether a positive experience and would definitely recommend the company who were very responsive on email.
Response from Train2TrainJun 17, 2025
Good morning, thank you forproviding such a comprehensive 5 star review. Please do not hesitate to get in touch if we can be of any further assistance. Best wishes, Becky
Jackie P.
Sharon at Train2Train was amazing, such a helpful lady, really answered all and any questions, assisted with any issues and went over and above. Absolute star. I also spoke to Jane who was just as fabulous as Sharon.
Response from Train2TrainJun 17, 2025
Thank you every so much for sharing your experience and giving Train2Train, Sharon and Jane a 5 star review rating. Please do get in touch if we can provide any support in the future. Best wishes, Becky
Dee T.
Customer service was excellent lady on the phone polite and extremely helpful easy detailed navigation of the coursework and exam Would definitely use again!
Response from Train2TrainDec 28, 2025
Good afternoon, Thank you for your 5 star TrustPilot review in 2025. I'm so glad that the member of the team you spoke to was helpful. Please do let us know if we can support you with any training needs in 2026! Best wishes, Becky
Mr O.
Amazing from start to finish, customer service was first class. Emailed straight back, and very helpful.
Response from Train2TrainDec 28, 2025
Hello, thank you for your TrustPilot review in 2025. I do hope we can help again in 2026 if you need any training courses. Best wishes, Becky
Paul O.
Highly recommended. Couldn't have been smoother. Excellent communication and guidance, and always on hand if you have any queries. Many thanks to Jane and the team for all their help and advice.
Response from Train2TrainDec 28, 2025
Good afternoon, Thank you for your 5 star TrustPilot review in 2025. I'm so glad that Jane and the team were able to help and advise. Please do let us know if we can support you with any training needs in 2026! Best wishes, Becky