I purchased the back-lit led A-frame sign. (SL-LEDAFS BK1622 Backlit LED A-Frame Portable Sign Stand Black - 16.5in x 22.5in - $169.95) It includes a sheet of translucent film. In all my conversations with them I was advised that a commercial printer could print on this sheet. I literally called over a dozen commercial printers and NONE of them can do this. I then expanded my search nationwide, willing to incurr the expense of sending the sheet to any printer. Again, after contacting another dozen commercial printers, I was again told this service was not offered. Unless you want to use majic markers to write your own message, DON'T WASTE YOUR MONEY ON THIS PRODUCT.
MR
Michael R.
Product was good but delivery was over…
Product was good but delivery was over a week late and was told 4 different times it would be there the next day. Was told by TSW there was nothing they could do and basically blame it on the delivery company. Basically didn't care. They chose the delivery company they should probably start using a better one
SJ
Sonny J.
I have not received my order !!!
I have not received my order !!!
Response from Traffic Safety WarehouseJan 15, 2024
Sonny, thank you for your order. I'm sorry to report that the manufacturer is out of stock of the Amber Foxfire Portable Magnetic LED Signal Light until approximately late February, as listed on the product's web page. I understand if you don't want to wait, so if you wish to cancel the order, please call customer service at (847) 966-1018.
DS
Dereck S.
Terrible service
Terrible service. On 2/13/2023 I ordered 60 foxfire lights. I emailed asking for a status update on 5/22/2023 when I realized we hadn't received our order yet. Shannon Leal at TSW assured me that they would ship out on 5/31/23, and apologized for the delay. She also made mention that they had "just received the components to make these." Being that TSW doesn't produce Foxfire lights I assume she meant that they were backordered and would ship soon. On 5/31/2023 I emailed Shannon again asking if they had shipped out yet. Her responses are below:
From: Shannon
Sent: Thursday, June 1, 2023 9:51 AM
To: Dereck
Subject: RE: Confirmation for Order
Hi Dereck,
I understand your frustration. I have many orders that were waiting for this product. There’s been challenges with getting the raw materials to make these. I apologize again for the delay. Please let me know if you still want the order or if you may need to cancel.
Thanks!
Shannon
From: Dereck
Sent: Thursday, June 1, 2023 11:13 AM
To: Shannon
Subject: RE: Confirmation for Order #
Shannon,
This is ridiculous. I ordered these 5 months ago! I can understand delays, but this is outlandish.
Very disappointed,
Dereck
From: Shannon
Sent: Thursday, June 1, 2023 7:15 AM
To: Dereck
Subject: RE: Confirmation for Order
Hi Dereck,
These are scheduled to ship on Monday. So sorry for the delay.
Thanks!
Moral of the story, I ordered from Amazon and received my 60 lights in 2 business days. Save yourself 5 months of frustration and use someone else.