Eric
Productivity Pack v2 - 2020
Main Point: The course teaches you how to plan monthly, weekly, and daily. The immediate upsell is a subscription to a physical planner and the entire course is build off of using the physical planner companion. And no, they do not offer a digital version (even though they use one on the screen to walk you through planning examples). The course endgame is to qualify you for more expensive upsell products. Here's my refund email Hi, I'd like to request a refund for the Productivity Pack V2 course. While your sales website had a lot of words describing the problems of lost productivity and the benefits of having productivity and showcased selective testimonials of how the course is way too cheap and delivers big - I never found out (or at least it wasn't obvious through the noise) what you were actually going to teach. I looked for 3rd party reviews on the course and couldn't find any. The only reason I purchased this morning is that I knew I could get a refund if it wasn't what I expected. (Mind you, I even listened to the podcast, and all it talked about was fluffy benefits - no description of what you do.) Even before the checkout was finished, red flags went up with the planner upsell. The whole course was based off a planner that I need to buy? Feels like such a bait and switch. Also, I didn't know the course was a simple tutorial of how he does he monthly, weekly, daily planning. Sure it is a sound method, but I didn't know that was what I was buying and that's not what I need right now. If your product simply showed the course intro video, I would have known exactly what you're selling and how it isn't what I need. It also felt slimy that the end of the course was simply a sales pitch for your other over-priced products. I am sure the bonus content has some valuable nuggets of information, but I am not going to spend 6 hrs listening to fluff to get to them. Overall, there is no way I would pay for this and I think you guys have done a poor job here. I've taken plenty of online courses and even have one myself. I have even taken courses on how to make courses. When I say you do a poor job, I certainly don't mean this isn't amazing revenue-producing course that is a great lead magnet that qualifies people who are willing to invest in their education to which you can sell the next products - you've done a fantastic job here and this will make boatloads of money. What you've done a poor job of is offering actual value. This course had very little meat in it. My favorite courses do free webinars that offer 20-30 minutes of meat then take 15 minutes to sell me on their program. You guys had to be super vague on what the content of the course is because 1) the meat isn't that good and 2) there isn't that much meat. I could summarize the strategy and methodology in 5 minutes. And at the end of the day, nothing is novel, none of the content is eye-opening. In conclusion, I think you've done an absolutely amazing job creating a funnel, but your content is too basic. 90% of your clients won't ask for the refund, so any way you look at this, the product is financially a win, but after having taken the course, I give it a net promoter score of 1. For this reason, I ask: How can I get the refund process started? Best, Eric P.S. I know this long explanation isn't at all necessary, I wrote it more for my own sanity. I strongly believe in paying people for their value, and I hate people who take advantage of money-back guarantees to get "free" content. I am not one of those people, I want to let you know that I just felt like the meat of this course was never fully explained until I went through the paywall, dodged the upsell, and started the intro. Once I got to the conclusion, I was disappointed to see the entire purpose of the course was funneling to yet another upsell. I'd be fine paying full price for this if I knew it in advance, but there wasn't any "Wow!" moments in the course and I lack a feeling of being enlightened.