Katevin B.
Not a legit company
I received a coat with a delay of over 2 weeks, no apology or explanation or any form of communication whatsoever. Then it arrived completely filthy and dirty, did not look new at all. Tradeinn returns are pricey (12 pounds from the UK). I reached out to them with multiple pictures proving the shocking state the coat was sent to me. Their response after 4 days: "Send pictures of the packaging and a complaint letter to the shipping company. If you can't provide both within the next 48 hours this case will be closed." Again, it took them 4 days to respond to my case. That's 96 hours. It appears they are unwilling to help and there was no form of apology whatsoever. I'll have to try with PayPal to get my money back. Stay away. Don't waste your money on this nonsense.

