Joel S.
Have been in the academy for two weeks
Have been in the academy for two weeks. Have gotten true value from the road map and the many videos. I've brought up a few questions to my Sim, but relieved little guidance. Yesterday recieved an email that I was getting a new ssm. Now I'm not sure if my questions went w the old Sim or if they eventually will be answered?
Response from TradevisionOct 2, 2026
Thanks for sharing this, Joel. We’re sorry the change in support contact has left you unsure about your outstanding questions. We’ll make sure your questions don’t get lost during the transition and that you know who to follow up with. We appreciate your patience.