CBuck
Copy Trader Failed- Cust Support Ghosted Me
EDIT 2 (Updated on 4/20/2026): TradeSea closed my ticket out this morning after TradeSea publicly stated this would be treated as a top priority and requested my ticket details. I provided everything requested and followed up multiple times. My ticket has now been closed without resolution, and I have not received any further responses despite repeated follow-ups. At this point, there has been no explanation that aligns with the trade data and no effort made to resolve or credit the losses. I would not trade with TradeSea if you copytrade. Their system is riddled with bugs & support will stop responding to you. EDIT (Update on 3-31-2026): Since posting this review, TradeSea has provided multiple conflicting explanations for the same issue. Initially, I was told all accounts had the same P&L, then that a max loss limit was hit, then that a different account was the leader, and now that only one follower account hit a threshold. These explanations do not align with the actual trade data, where all follower accounts show identical P&L, identical trade sequences, and all stopped executing at the same time while the trading account continued operating normally. I have provided my ticket ID and am still waiting on a clear explanation and resolution. I will update this review if the issue is properly addressed. I’ve been trading prop firms for over 5 years and am consistently profitable. I chose TradeSea specifically for their TradingView integration and copy trading capabilities. Unfortunately, my experience has been extremely disappointing. I run 5 accounts (1 leader, 4 followers). On a recent trading day, the leader account was profitable, while all 4 follower accounts were incorrectly closed out at losses of around -$600 each. These trades were not mirrored correctly, which completely defeats the purpose of using a copy trading system. It gets worse. Their support team claimed all accounts had the same P&L (completely false), stated the leader account was negative (also false), and ignored screenshots clearly showing the leader account was profitable. They also claimed the follower accounts were closed due to hitting a max loss limit. This is not accurate. I previously had issues with that, so I fully disabled all max loss limits and stop losses on the follower accounts within TradeSea. I also provided screenshots from the prop firm dashboard confirming none of the accounts breached any limits. The explanation simply does not hold up. The trades on the followers initially match the leader, but then the followers are force-closed at a loss while the leader account continues trading and finishes the day in profit. I have screenshots showing the leader taking additional trades after the followers were already closed out. This is not a settings issue, it is a failure of their copy trading system. Instead of addressing the core issue, support continues to deflect and misrepresent what actually happened. This is not a minor glitch, this is a critical execution failure that directly caused losses across multiple accounts. If you are a serious trader, you cannot rely on inconsistent execution, you cannot trust a platform that ignores clear evidence, and you cannot risk multiple accounts on a system that does not properly sync trades. I wanted this platform to work, but between the backend issues and how support is handling this, I am done using it. If this is made right, I will update this review accordingly. Until then, I strongly recommend looking elsewhere.
Response from Tradesea with RithmicMar 27, 2026
Hi, we are truly sorry to hear about the experience you had on our platform. The issues you described are absolutely not the standard we hold ourselves to, and we completely understand your frustration. We also want to apologize for how your support ticket was handled. Closing a ticket without a proper resolution is not acceptable, and we are sorry you were left without a response after following up. We would like to make this right. Could you please share your support ticket ID or the email address linked to your account? We will treat this as a top priority and ensure the right team looks into every issue you raised. We hope to have the chance to restore your trust in tradesea.




