Jonathan G.
DO NOT USE COPIER
DO NOT USE COPIER. Copier will engage solely after you pause it. Will not recommend Tradesea to anyone stick to tradovate. I opened up a support ticket because I wasn’t copy trading but somehow still getting copied to my other accounts. After opening the ticket the agent Daren insisted I re-enabled the copier when I had already had a lockout on all my accounts. Now why would I re-enable the a copier and all my accounts be locked for 5hrs ? lol so come Asia session the copier was somehow still coping after I paused it and locked each account out. Darren was the worst support agent Tradesea could’ve assigned me, not only did he not understand the reasoning behind me never re-enabling the copier because my accounts had been locked for 5hrs lol but he believed I did even though I didn’t take a trade from 11am until 6:19pm est because the accounts were locked after the pause on the copier. Not only has the copier gave me issues but the fill ordered and closing out orders have been a disaster causing major slippage and even not even working until closing out the app and reopening it. Tradesea never takes fault in any platform issues and believes all issues have been solely on the trader.STAY AWAY




