Tradesea with RithmicReviews of tradesea.ai

bad fills, didn't fix my issue and made me take a 700 loss without even trading for the day. trash platform

Horrible slippage and bad fills. Love the look and feel. Propfirms need to make money so I doubt you will correct the slippage. On top of it all felt like the ap hunted my stops. Very low trust in execution.

Horrible comapny non stop visual glitches do not trade with them on any prop firms. They act like they are like PJX but its 100x worse somehow. The support is non existent wont help me reply ever 3/4 days just stole my money and wont do anything about it Horrible company i cant wait for the day i see it finally closes down.

When i entered a position my fill would be on an area that the candle hasnt been touched yet-a price area that was last hit like 5 minutes ago. stupidly bad fills and i didnt even realise until i saw my PNL at negative 2k and caused me to blow my account.

I entered a trade and was instantly down $5,000 with no market movement whatsoever. Nothing happened in the market. I just opened a position and was immediately in the red. The reason was that TradeSea never updated to the new contract, so I was unknowingly trading on an outdated one with completely wrong pricing. Their price was also around 30 points below the real market price at the exact same time and there was nothing on the platform to warn me. No alert, no restriction, nothing. When I raised this, TradeSea said they posted a warning in their Discord. That's not good enough. Traders can't be expected to monitor a chat server while they're actively trading. If there was a known problem this serious, entries should have been blocked on the platform itself. A Discord message that some people may never even see is not a warning. To show how bad this was, the maximum loss allowed on my account was $2,000. The pricing error alone caused a $5,000 loss, double the limit, before I could do anything about it. All 4 accounts were gone in seconds. Two of them weren't even copy traded so they were completely separate trades, same result. This was nothing to do with how I traded. I wasn't the only one this happened to either. Multiple traders were hit at the same time. I raised a support ticket and heard nothing for over 48 hours. The only thing I was told was to contact their Rithmic directly. Directing me to Rithmic is not a resolution. I am your customer, not Rithmic's. The responsibility for ensuring accurate pricing and contract management on your platform sits with TradeSea. I'm glad you're fixing the communication gap going forward, but that doesn't address what has already happened. I'd like to know what TradeSea intends to do for the traders who lost accounts due to this failure, as Lucid are waiting for you to reach out to them regarding people who were affected. The least you can do is reach out to me directly so this can be resolved and so that my full details can be passed over to Lucid Trading so this can be properly reviewed and compensated. I want a real answer on what is being done for the traders affected, not another apology or a redirect. Please reach out to me directly as a matter of urgency. I've now been banned from the discord for asking to have my ticket urgently escalated. Ticket Number: #2420

Lost my funded, said I made 3k closed the profit then app said I lost 4 k , lost my funded before I got a payout. Apparently I was trading on out of date contracts.unless they can give me my account back I would not trade with this company at all.i just want my account back

Worst trading platform with the worst fills, lagging, buffering, and all kinds of glitches. I have a powerful Xfinity internet connection, so the buffering had nothing to do with my internet. I recently lost an account because each time I clicked to enter a trade, nothing happened. I clicked again and again; nothing. Then suddenly, everything popped up at the same time on the screen, and I was in three 2NQ trades! That was a total of 6NQ trades and SL not being respected. The platform's "Daily Profit Target" (PDPT) setting doesn't work. I had set it at $1,520, and my trading ended up exceeding that limit and shot up to almost $1,800. That was indeed annoying because that amount well exceeded the $1,500 consistency rule I was targeting for the day. The copy trading function does not work either. The "Leader" and "Follower" accounts on the platform were already pre-populated with two inactive accounts, and I was unable to replace them with the active accounts that I had. I submitted my complaints to Tradesea five days ago along with a video of the issue. Initially, they closed the ticket the next day, claiming the issue had been resolved. I responded to reopen the ticket because nothing was resolved; I still could not set up copy trading. I asked them to check the backend and resolve the issue. I haven't heard from them again. I decided to forget about the platform, and I have since transitioned to Quantower - so goodbye to Tradesea. Fix your software! I do not recommend Tradesea to anyone at this time. Update 03-28-2026: As a follow-up to your response, I would like to state that the last email I sent to Tradesea's support team three days ago, in furtherance of their request for more information, did not receive any response till now.

So far their mobile platform is broken. How can you be up 100 ticks and negative 40 in p&l with 1 micro. On PC, the dom doesn't match the current price, play with caution! Until they fix mobile app I won't trade. The sell button appears broke(mobile), I get it its in beta