WhitneyB
Bad Communication
I wish they would have did a more thorough search before filing my trademark application! I would have at least tried to find a different name vs wasting money after they told me they searched and I should be fine. I even paid an extra $199 for them to dispute the refusal, but it was refunded. They said they normally charge $600, which was not advertised on the site nor on my dashboard, and they said even then, they probably wouldn’t be able to dismiss the refusal! I just hate wasting money! I recommend finding a different trademark/ business lawyer to do the search before starting the trademark filing process. Not to mention I had to email them multiple times to get a status and find out what was going on! I still don’t know why my mark was refused. It was never fully explained, I just had to read the refusal document and figure it out.
Response from Trademarks411Jun 30, 2022
Whitney, Thank you for your feedback and my apologies for any inconvenience. This trademark was a potential conflict in your search report. Unfortunately you are dealing with examiner opinions at the USPTO. You ordered our office action response service and I apologize it took some time to get back to you, we felt it would be a waste of money to respond so we issued a full refund of the office action response service. We also looked into the potential of a work order to have an attorney present arguments, but we felt that would likely be a waste of money. I wish we could control the outcome of every process, unfortunately it’s just not possible. If you would like to reach out, please email or call me anytime 800 294 0285. Thanks Whitney. Nicholas