I came to own a precision parts machining factory in China and started working with tradekey platform in December 2024. I was very disappointed. Before the cooperation and in the contract promised to give me 20 buyer customers every month, but 5 months passed and did not provide us a single customer. After the contract was signed, did the original matchmaking team “lose contact after signing the order”. Whether the communication attitude of the subsequent docking staff is perfunctory and delayed, and does not fulfill the service commitment. Now we are very passive. Please don't be cheated like me.
DA
Dilara Ş.
Bunlar %1500 dolandırıcı
Bunlar %1500 dolandırıcı. İsmim Dilara ve Avukatım. Kendi aile şirketim için gerekli olan ham maddeyi almak adına kendileri ile iletişime geçtim, saçma sapan bir wise hesabı paylaştılar ödeme için. Ödeme yapmamıza rağmen Param helal paraymış ki kendilerine ulaşmadı. Wise ödememizi kendilerine göndermedi. Wise bile çözmüş bunların sahtekar olduğunu. Ulaşmayan paramı gördüklerinde zaten benim için hiç bir tedarikçi ile konuşmadıklarını söylediler dürüstçe. Terbiyesiz ahlaksızlar, bunları AİHM ye bile şikayet edeceğim. +1 (214) 889-0500 Şu numaran bir özürlü sizinle iletişime geçiyor. Kanmayın, küfürü basıp engelleyin arkadaşlar
BA
Berkan A.
Beware: TradeKey is a Fraudulent Platform Facilitating Scams!
I want to share my fraudulent experience with TradeKey, a so-called "B2B sourcing platform" that falsely claims to connect buyers with verified suppliers. Not only did I lose money, but I also wasted months chasing fake suppliers and receiving false promises.
I initially contacted TradeKey’s sourcing team to find a reliable supplier for A4 paper (Reflex and Double A brands). What followed was a well-planned scam, full of deception and delays. If you are considering using TradeKey, STOP NOW! Here’s why:
1. The Scam Started with "Farhan" Who Passed Me to "Eddi Smith"
I initially contacted Farhan (Phone: +1 214 889 0500), who claimed to be a TradeKey representative.
Farhan then passed my details to Eddi Smith (Phone: +1 760 258 0418), who introduced himself as a "sourcing specialist" assigned to my account.
They built trust by claiming that TradeKey only works with verified and premium suppliers.
Fake Supplier Setup – Prepayment Before Order Processing
They told me they had suppliers who could provide Reflex or Double A A4 paper at $1.60 per ream (CIF Sydney Port).
Before I could proceed, they demanded a $2,000 "pre-order reservation" fee, claiming this was required to secure stock.
I was instructed to wire the money to GUANGZHOU TRADEKEY COMMERCIAL CONSULTING CO., LTD in China.
They did not allow credit card payments but pushed for bank transfers or Bitcoin.
2. Fake Payment System – Money Sent to China, Not a Supplier
Instead of using a secure escrow or Trade Assurance, they asked me to send money to a Chinese bank account under the name:
GUANGZHOU TRADEKEY COMMERCIAL CONSULTING CO., LTD
After I sent the funds, they delayed everything—first the supplier details, then the samples, then the order processing.
3. Fake Suppliers & Non-Existent Warehouses
After paying, I demanded to visit the factory to verify authenticity.
They provided a fake website and address:
"Singh Thong Paper Com Ltd" in Thailand.
I sent a contact to verify the address, and the company did not exist.
4. Samples Were Tampered With – Likely From a Fake Manufacturer
After weeks of waiting, I received a sample in a tampered FedEx package with Chinese labels instead of Thai ones.
When I confronted them, they blamed "customs inspection" but provided no proof.
It became clear that they never had access to a real manufacturer and likely sent fake or repackaged products.
5. No Supplier Contact – Just Endless Excuses
I emailed multiple times asking to speak to the supplier directly.
No one answered. TradeKey agents kept saying they would "check and get back to me."
When I pushed harder, they gave another fake contact (goldpapersthailand.com), which also ignored my emails.
7. TradeKey is Not a Real B2B Platform – It’s a Scam Company
After this experience, I investigated TradeKey further and found:
Hundreds of complaints from other victims reporting similar scams.
Fake company listings with stolen or generic product images.
No real way to hold sellers accountable for fraud.
Fake "Gold Members" who are actually scammers.
TradeKey is not a legitimate B2B platform. They enable scammers, take commissions from fraudsters, and do NOTHING to protect buyers.
Warning: If you are a business owner looking for suppliers, DO NOT USE TRADEKEY. It is a scam platform which also has full of fake companies.
I took my time, and I have taken action to report this fraud to the following agencies, and you should too:
🔹 Scamwatch (Australia)
🔹 Better Business Bureau (BBB)
🔹 ACCC (Australian Competition & Consumer Commission)
🔹 Federal Trade Comission (FTC) – For U.S.-based scams.
🔹Action Fraud – UK’s reporting center for fraud and cybercrime.
TradeKey is a Scam – Avoid at All Costs!
Response from TradeKey.comMar 18, 2025
Dear Mr. Berkan Altinay,
Thank you for taking the time to share your experience.
At TradeKey, our primary goal is to connect buyers with suppliers worldwide, and we always strive to make that process as smooth as possible. We understand how important timely communication and reliable partners are in business, and that’s exactly why we maintain strict procedures when verifying suppliers and sharing their details.
In your case, we ensured you had access to supplier contacts, facilitated introductions, and remained in touch throughout the process to assist where possible. Once these connections are made, ongoing communication is managed directly between buyer and supplier, and we rely on both parties' cooperation to move forward successfully.
That said, we encourage any user who feels a supplier has not met expectations to report it directly to us. This helps us maintain the integrity of the platform and take any necessary follow-up actions.
We’re here to support your business and are happy to assist you with alternative suppliers or new opportunities whenever you need.
Thank you for being part of the TradeKey community.
Regards,
TradeKey Team
JE
JESS
Tradekey is 200% Scam
Tradekey is 200% Scam, Sales Person have a target to sell Tradekey services, so he will make all false promises, once you pay, he is out of picture and new bunch of jokers comein, they have no concerns about what was committed to you by their company, and they will just waste your time and energy, and even they wont give services which are mentioned in the contract. These guys will bring fake customers to you, These customers will ask you prices and will always make a excuse saying your price is HIGH, like a 12 USD thing they are buying in 3 USD. Sometimes customers not even respond when they make a whatsapp group.
AA
Aaron
Tradekey21 is a scam
This so called tradekey21 sh*t is a dope as* website is fake if you want to be scammed then buy staff from there. I asked for a refund as it is stated on their website that they accepts returns but still they have not approved my return request because they know they sent a fake clothes to me.
MM
Malina M.
Tradekey is scam
This platform deceives customers and engages in fraud. After they promised me a guarantee of secure transactions and payments I got a subscription for $500 after they found me and organised the purchase of goods through their marketplace, I transferred the money to the trader by invoice. They promised top quality goods and payment security, I had to confirm upon receipt of the goods that I was satisfied with them. When I received the goods, I immediately saw that the goods did not match and I wrote to the manager who organised the whole transaction that it was a fake and I was not satisfied with it, after which they had to refund me, to which they replied that I had to prove to them that it was a fake and they would not refund me. So far no one has answered my questions and the addresses are fake, the letters are sent back to me.
JB
Jakob B.
I would give No Star If possible
I would give No Star If possible, they promised refund in Case of Bad Performance,but delivered only FAKE SUPPLIERS of Petroleum products and refused refund!!! Carefully - Hands Off !! Cheaters and Con Artists!! Be ware!!
AN
Anne
Fake buyers
I had purchased a membership fee somewhere 2022-2023 so i can connect to "legit buyers" of my product. i had contacted buyers which contact details were seen and called them directly to negotiate. Surprisingly , these "buyers" doesnt even know what im talking about, and even said that they dont know tradekey and is not involved in any trading platforms. I had raised the issue to the management bcoz i a truly unsatisfied of the services as they have fake buyers, but unfortunately until now 2024 still no update and nothing happened to my complain. They even still offering me to subcribe again without first settling my issues before. I hope i got to see reviews first before making any purchase.