Christopher D.
I’d give zero stars if possible
I’d give zero stars if possible. First day I use it I link 10 accounts together. I’m only trading 1 micro but this thing randomly takes 10 micros across the board and opens trades randomly. 8 accounts get blown and I have 2 accounts a few hundred dollars from being blown as well. I watch this thing open random trade after random trade until all accounts are blown. I tell customer support who is team investigated and found out I was right and that it was an “Edge case” they fixed but per policy I can’t get any money back even though they admitted their software had a flaw. But they offered me 3 months free. What a joke
Response from TradeDupeJul 8, 2026
Hi Christopher, sorry to hear about this experience. We looked into what you reported and made improvements to the platform based on your feedback. We understand the account impact was frustrating, and while our refund policy doesn't allow reversals in this case, we did want to offer something in good faith. Feel free to reach out directly at [email protected] if you'd like to discuss further.