Stephanie H.
The absolute worst customer service
The absolute worst customer service! Do not order from the website!!

Tractor is an apparel company specializing in denim and based in New York City. Howard Mensch and Diane Kuczer, the two entrepreneurs who founded Tractr conceptualized the brand identity by repositioning an old workwear label as a work-oriented fashion...
Tractr Jeans (tractrjeans.com) has 32 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Showing 6 reviews with 1 star · Clear filters
Stephanie H.
The absolute worst customer service! Do not order from the website!!
KW
I ordered multiple pairs of jeans in two sizes to find the correct fit for my daughter. The order did not have a return form in it for me to return the sizes that did not fit. I called the number on their website and it was disconnected. I emailed the company and over two weeks later I have yet to receive a response. I called the HQ number and left a message in a general mailbox. Beware when ordering on the Tractr website!
Camila M.
I ordered a pair of jeans a week or more ago and I haven’t received emails about the shipment everytime I go to ups to track it it says please provide a tracking number
Kirsten G.
Jeans were oddly shaped. Return in process.
CPart.
The cut is not as described. Cute shorts but the 27 waist I ordered is more like a 25. Runs very small.
Disenchanted
Sent several emails, and never got a response
Response from Tractr JeansOct 30, 2019
Hello, We are sorry to hear that you had such a hard time reaching us. I took a look at your order and cross-referenced your e-mail address within our received e-mails and nothing came up with your e-mail address. Please reach us anytime at [email protected].