TrackingMore makes after-sales the best part of the customer's shopping experience. We provide a seamless post-purchase experience to drive customer loyalty and additional sales.- All-in-one Tracking platform with auto-updated shipment tracking.- Smart shipment dashboard to track and manage all shipments. - Unified delivery statuses.- Public shipment tracking API.
TrackingMore (trackingmore.com) has 330 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
trackingmore.com
Website
trackingmore.com
Category
Shipping & Logistics
Location
Dover
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 84% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Helped me with my issue in a professional, knowledgeable fashion
Response from TrackingMoreMar 22, 2024
Dear Robert,
Thank you for taking the time to leave us a positive review. We are delighted to hear that we were able to assist you with your issue in a professional and knowledgeable fashion.
Providing exceptional service and resolving our customers' concerns is always our top priority, and we are pleased that we could meet your expectations.
If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. We are here to help.
Once again, thank you for choosing us and for your kind words. We look forward to serving you again in the future.
Best regards,
TrackingMore Team
EL
eleni
perfect assistance by Mary!!
perfect assistance by Mary!!
Response from TrackingMoreMar 9, 2024
Dear friend,
Thank you so much for your glowing 5-star review!
We're thrilled to hear that our support team's responsiveness made a positive impact on setting everything up for you, specially Mary's dedication to helping you.
If you ever need further assistance or have more questions, feel free to reach out. We're here to help!
Best regards,
TrackingMore Team
VG
Valerio G.
My Experience with technical support
Courteous, professional and very knowledgeable operator. Problem solved in few minutes
Response from TrackingMoreMar 7, 2024
Dear friend,
Thank you for taking the time to share your positive experience with our technical support team.
We are delighted to hear that our operator provided courteous and professional assistance, swiftly resolving the issue. Our team strives to deliver top-notch service, and your feedback reinforces our commitment to excellence.
If you ever have more questions or need further assistance, please don't hesitate to reach out. We appreciate your trust in our services.
Best regards,
Richie | TrackingMore Team
FA
Fabio
Exceptional Service and Unmatched Tracking Efficiency with TrackingMore!
From the moment I integrated TrackingMore into our Shopify store, the difference was night and day. This app has not only simplified our shipping and tracking processes but has also elevated our customer service to new heights. The user interface is intuitive, making it easy for our team to manage shipments and for our customers to stay informed every step of the way.
What truly sets TrackingMore apart, though, is the exemplary customer service we've received, particularly from a team member named Ashley. Ashley's dedication to ensuring our success with TrackingMore was evident from our very first interaction. Whether it was through assisting with the initial setup, providing detailed responses to our queries, or offering customized solutions to fit our specific needs, Ashley went above and beyond. Her professionalism, product knowledge, and genuine concern for our business's efficiency were truly impressive.
The functionality of TrackingMore, combined with Ashley's exceptional support, has significantly improved our operational workflow and customer satisfaction. Real-time tracking updates and detailed logistics insights have empowered us to offer a more transparent and reliable service to our customers.
In conclusion, if you're seeking a robust tracking solution for your Shopify store, look no further than TrackingMore. It's not just the technology that's impressive; it's the people behind it, like Ashley, who make all the difference. Thank you, TrackingMore, for being a game-changer for our business!
Response from TrackingMoreMar 7, 2024
Dear friend,
Thank you so much for your fantastic 5-star review! We're thrilled to hear about your positive experience with our support, especially Ashley's dedication to helping you, even in the wee hours.
We appreciate your kind words and will certainly share your feedback with Ashley. Recognition like yours is truly motivating, and we're fortunate to have such a dedicated team.
If there's anything else we can assist you with or if you have further suggestions, please feel free to reach out. We appreciate your support and look forward to the opportunity to enhance your experience in the future.
Best regards,
TrackingMore Team
CH
CHOCOLATE
Great Service.
Great Service.
Response from TrackingMoreMar 7, 2024
Dear friend,
Thank you so much for your glowing 5-star review!
We're thrilled to hear that our support team's responsiveness made a positive impact on setting everything up for you.
If you ever need further assistance or have more questions, feel free to reach out. We're here to help!
Best regards,
TrackingMore Team
TT
TyChenAffiliate T.
Great app
Great app! Easy to use and their support team is the best!
Response from TrackingMoreFeb 29, 2024
Dear friend,
Thank you so much for your kind words and the fantastic 5-star review! We're thrilled to hear that you find our app easy to use and that you had a positive experience with our support team.
If you ever have any more feedback, suggestions, or if there's anything else we can assist you with, please don't hesitate to reach out. We greatly appreciate your support!
Best regards,
TrackingMore Team
AG
Annie G.
wow very reactive for helping us to set…
wow very reactive for helping us to set everything. 5/5
Response from TrackingMoreFeb 28, 2024
Dear Annie,
Thank you so much for your glowing 5-star review!
We're thrilled to hear that our support team's responsiveness made a positive impact on setting everything up for you.
If you ever need further assistance or have more questions, feel free to reach out. We're here to help!
Best regards,
TrackingMore Team
JI
Jim
Around the CLOCK service
2am in the morning I had some questions and Trackingmore was AWAKE just like I was...in FACT (this one had me concerned) Richie, who I believe I had spoken to last time during the daylight hours was again my REP! She must not sleep...but she did it again and got the answer I needed and gave additional clarification helping me understand a bit more of the process...BOSS MAN she needs a RAISE :) ya'll are great.
Response from TrackingMoreFeb 23, 2024
Dear friend,
Thank you so much for your fantastic 5-star review! We're thrilled to hear about your positive experience with our support, especially Richie's dedication to helping you, even in the wee hours.
We appreciate your kind words and will certainly share your feedback with Richie. Recognition like yours is truly motivating, and we're fortunate to have such a dedicated team.
If there's anything else we can assist you with or if you have further suggestions, please feel free to reach out. We appreciate your support and look forward to the opportunity to enhance your experience in the future.
Best regards,
TrackingMore Team
