Andreas K.
Awful company
Awful company. Set up to scam poor students of their deposit. They make it so very hard to negotiate in the hope people will just give up. Dispicable!
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Total Property Management (tpmrentals.com) has 12 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Andreas K.
Awful company. Set up to scam poor students of their deposit. They make it so very hard to negotiate in the hope people will just give up. Dispicable!
MR L.
Never answer the phone or live chat - over 2 hours waiting for both and still holding
Shez A.
Will take most of your deposit and give to landlord. Never trust them....
HOWE
Dont trust them, once they have your money they hold onto it for as long as possible , make it hard for you to get it returned then i didnt get my interest back and when questioned i apparently gave it to charity , theres only one charity at the minute as i am now dissabled thats why i had to move from the property I rented ant they are taking money off me . DO NOT TRIST THEM WITH YOUR MONEY , They hold people to ransom saying you need to sign up to this its a joke
Chris G.
Can't register to get my deposit back,despite it being to weeks now,they are blaming a it glitch
P B.
They never answer communications with investors
Cook
Dealing with this company has been nothing short of a nightmare. After escalating my issue through Property Redress just to get a response, I discovered they had assigned FOUR different email accounts to me, and all that was needed to resolve my issue was merging them. Yet somehow, this baffled their so-called "support" team. Out of the 10 staff members I spoke to, not a single one understood my issue, cared to help, or even asked meaningful questions to resolve it. Instead, they robotically directed me to the same useless company email and portal instructions, completely disregarding my situation. This company embodies incompetence. 99% of their staff are utterly useless, devoid of any semblance of customer care or basic problem-solving skills. The one person who finally helped stands out as a glaring exception in this sea of ineptitude. Frankly, the rest should be fired and should be embarrased they can't do a job correctly. Let alone the big parent company really needs to do an audit. If you have the misfortune of having your deposit stuck with them, I feel your pain—because trying to resolve it with this band of nasty, clueless idiots is more futile than asking a 5-year-old to fix it. Avoid this company at all costs.
Soumitra S.
Horrible company favours Landlords. Did not even talk to tenants. Tenants must never secure deposit with them. This is as good as a scam.