ToyZagReviews of toyzag.com

Bought our son a toy car and it arrived damaged. We assumed it may have been damaged during shipping however when we took everything out of the box, there were no cracked pieces of plastic. The back of the car was preassembled, the headlight was missing and it looked like it was put together incorrectly. The cracked pieces were definitely prior to shipping otherwise we would have seen the broken pieces in the box. The company did not email us back and their phone lines are closed due to Covid. Dishonest business practice, really disappointed.

Terrible they are the worst my daughters tide on car was broken when i got it and i kept emailing them to return and never got a reply. I will NEVER buy from them again

Car won’t power on and can’t get ahold of anyone! HORRIBLE COMPANY! Left a message, email, and chat with NO reply to any!

This company has terrible product and zero customer service. I hope the BBB shuts them down. Do not and I repeat, do not buy anything from this company!

This company has very bad customer service! Let’s just start with I order my son truck for Christmas to find out it only had three wheels! When I contacted the company “email only” they gave me the run around. I sent in pictures per there request til no response! In addition to it only being three wheels the steering wheel didn’t fit and wire was broken. Returns and exchanges are at your own expense, which is about 300 bucks to ship! Worst experience ever! Stuck with a broken truck! Next stop BBB!

I had to report this company to the BBB. I purchased a pink jag that had issues with the steering wheel, and the company wanted me to pay for return shipping. If you do want to return an item you must do so before 30 days from the date of purchase, not date delivered. They did everything to prevent refunding my money, and I never received that refund. The car I received was poorly engineered. A piece of junk!