T.E.BReviews of toxicenvyboutique.com

This company is a Scam. Do not purchase anything you will lose your money. They do not care about their customers once you buy something your money is gone. I keep emailing them but they don’t respond. But when you are purchasing they respond quickly, I returned a dress and i never heard from them. Sent more than 5 emails and thry keep ignoring. Buy at your own risk!!!! Update !! They resolved my issue and i finally received the refund for the dress that i had shipped back to them at my own expense. In future i hope they resolve issues before a customer has to resort to leaving bad reviews.

I ordered a dress that was too small and I have been talking to a ghost email. I have received one response and now I am getting ignored. I am not asking for my money back I was asking to get a bigger size. They show me they don't really care about their customers after you give them your money. Not buying from here again. The dress was a cheap material too!

SCAM!!! The clothing I received was not what I expected based on the photos I saw online. I made sure to return the items immediately. Every last bit of them. I did end up getting a credit but the site rarely has new arrivals so I’d go on every so often to see if they happen to have something I like. 1 WHOLE YEAR LATER there are new arrivals and I found 1 dress that could be promising. I went back into my email to locate my gift card but it was gone!! I contacted the company 4 times and still no response. DO NOT WASTE YOUR TIME. They keep your money and the online pics are MISLEADING!!

This company is a scam. The clothes are cheap and not what they look like online. They said they would refund me but they never did and kept my money! The company just sent my money back June 14 AFTER I FILED A COMPLAINT WITH THE BBB! Don’t shop with them.

I’ve been trying to contact this company for 8 going on 9 months for a purchase I made. I purchased a dress that was too big so I wanted to exchange it but I wanted to see if I could get rush shipping on the new dress. I contacted customer service and was told that the best way for me to receive the size I needed on time would be to repurchase the actual size I need, send the larger size back and they refund me for the dress that was too big. Long story short I did exactly what they told me to do, I even sent the dress back to them the next day and did 2 day shipping so they would receive the returned dress quicker. I have proof they not only received the dress from my tracking number BUT customer service also confirmed they received the dress. After all of that they stopped responding to me when I inquired about my refund. I’ve been reaching out again for 8 months and I have all of the proof as far as the entire exchange between me and this company. I’m very disappointed to say the least.

Do not buy from here!! Ordered a dress April 7th with 2-4 day shipping. On may 3rd i still didn’t receive so i had to email and Instagram message them. After receiving no assistant on May 11th i had to email them again and they asked if i wanted the item or to refund me. Since it was over a month i didn’t need the dress anymore and asked to refund. By May 31 i still didn’t receive the refund had to email again and Instagram message them. And still didn’t receive. It is now July 12th. THREE MONTHS AFTER I PLACED THE ORDER. still no refund had to comment on an Instagram post to get a response (they deleted my comment). And still have not received a refund. Will now have to contact bank to claim fraud as they will not refund me. Terrible customer service terrible company! Complete scam do NOT order from here.

Placed an order on AUGUST 29TH. It's SEPTMEBER 10TH. The website says 2-3 days for processing the order and I paid for 2-3 day shipping. Don't have my item. I tried every means of communication and only got a response when I commented on their most recent instagram post with my issue. They of course deleted my comment. I was then promised a $10 credit, but when I gave my info that they requested, they stopped answering. I DM'd after they promised I'd have my item by 9/7. It never came so I asked for a refund. They said they could refund me and reroute my package. I told them I was screen shotting the convo to do a chargeback if they do not refund me. They then stated that they would refund me and let me keep the dress. LOL, the tracking # they gave me shows the dress was never shipped. I recommend no one order from this company. I gave a small company a chance and I regret it. Companies like this give all small businesses a bad name.

Bought 2 dresses on the 3rd of April 2018, it’s now the 23rd May and still not arrived. Was told 3 weeks ago that I would get a refund, still hasn’t been processed. This company is a con, steal your money and refuse to communicate. NEVER BUY FROM THEM!! ABSOLUTELY DREADFUL SERVICE!!