Town BroadbandReviews of townbroadband.com

I’m in love with the service really nice customer service and the speed of the nternet is so fast

We moved to a small property a few miles outside of town last year. The house is great, but we quickly realized our only internet options were incredibly slow DSL or an expensive satellite dish that dropped connection every time it rained. Both were terrible for my job, which requires being on video calls for half the day. A friend mentioned townbroadband.com, so I decided to look into their 5G hotspot plans. I liked that there were no long-term contracts, so I figured we could just cancel if it did not work out. I ordered the unlimited plan and the device. It arrived in three days, and the setup was literally just plugging it into the wall. The difference has been night and day. I get speeds over 150 Mbps consistently. Last week, I had to download a massive batch of files for work right as my kids were streaming movies in the living room, and the connection did not lag once. We even took the hotspot with us on a weekend road trip, and it kept us connected the whole time. It is a bit of an upfront cost to buy the router, but the monthly price is fair for what you get. If you live in a rural area and are tired of dealing with bad internet, give Town Broadband a try.

I just wanted to thank Town Broadband for their dedication, they really went the extra mile to fix my connection when it stopped, they sent a technician 2 times and finally resolved the issue. We live in a suburban community and my kids love Town Broadband's service.

Good company! They are very quick to help whenever something is wrong. Thank you!

I live in a small rural neighborhood, and getting good internet has always been a problem. A lot of companies don't even offer service out here. But I decided to give Town Broadband a try, and I’m really glad I did. The connection is better than anything we’ve had before. Before, my kids couldn’t even watch videos without the internet stopping, but now they can stream without any issues. The speed is good too, and I don’t have to worry about it cutting out like other services. It’s been a real relief for us, especially with how remote we are. I’m happy with Town Broadband, and I’d recommend them to anyone living in a place like ours.

I don’t usually leave reviews, but I really wanted to share my experience with TownBroadband because it’s been such a positive one. My husband got me one of their little hotspots back in June after I was in a car accident and had to start working from home. At first, we had some trouble with coverage, but their team was amazing, they swapped out our SIM card three times until we finally landed on a Verizon SIM, which works perfectly at our house. Every time we reached out, they were quick to respond, super polite, and genuinely kind. It honestly felt like they cared about helping us, not just treating us like another customer. I’ve seen some negative reviews online, but from my experience, they don’t really reflect what this company is about. To me, it feels like those are mostly from people who ran into issues because they didn’t play by the rules. For us, TownBroadband has been a huge step up compared to other providers we’ve tried. So if you’re looking for reliable internet, I’d definitely recommend giving them a shot. They’ll do everything they can to make things work for you, and even if it doesn’t, they’ve got a moneyback guarantee, so you’re covered either way.

Been farming this land for 30 years and internet was always a nightmare. Had satellite before but it was slow as molasses and cut out every time it rained. Cable companies said we were too far out to run lines. Then Town broadband’s 5G came to our area last spring. My neighbor told me how he put up a small antenna on his barn roof, ran a cable inside to a modem and got speeds over 100 megs. That’s when I decided to give it a try and did the same setup, it took about 2 hours, and never looked back. Speed is amazing - getting around 150 down and 50 up most days. Kids can actually do their homework online now without waiting forever for pages to load. Wife can video call her sister without it freezing up. I can check grain prices and weather radar without wanting to throw the computer out the window. Best part is it works in all weather. Had some heavy storms this summer and never lost connection once. Price is fair too - paying about the same as we did for that lousy satellite but getting way better service. Only complaint is sometimes during peak hours in evening it slows down a bit, but still way faster than what we had before. If you’re in a rural area and tired of terrible internet, these folks are worth calling. They actually care about serving us country folks instead of just the city people.

I signed up for Town Broadband's wireless service internet a couple of weeks ago, and so far, it's been solid. Speeds are consistent, even during peak hours. Setup was also quick and painless. Not bad at all.