tower28beauty.comReviews of tower28beauty.com

This company is a total scam. I placed two separate orders very close to each other. Both orders were missing items from the shipment. One of the orders I only received one of the five things I ordered. Their customer service is not existent. I sent several emails, the only way to attempt to reach them, and still no response. Buyer beware.

I bought two of their cream blushes. I found that the colors looked odd on me and emailed them to start a return. I have sent 4 emails now and they have yet to respond. I even sent an email to my husband to make sure my email was working. He got it just fine. It has been almost two weeks now. Buyer beware!!!

A few months ago I have purchased from Cult Beauty a blush.Although it is a lovely long lasting product, the package simply broke (hinge area) from opening and closing the box. I have written a review on Cult Beauty regarding my opinion about the product plus the issue with the broken box, but my review has not been published. I have written a second one,we will see if it gets published or not. I find it disgraceful to refuse to publish an honest and accurate review that fully reflects a customer's "interaction" with a product that for sure already had an issue to begin with. FYI: the product has not been dropped, mishandled, mismanaged,etc, but used 10 seconds a day and not even every day. I would have expected Cult Beauty to contact me and ask for further infos, but they simply dismissed my review since that brings them no benefit. I would highly recommend to find additional retailers to buy from, since my last order on CB has been placed a while ago, for good.