TouchSuiteReviews of touchsuite.com

The experience went well because of Kelly!

Dominique was knowledgeable in helping me understand how the additional pass-through fees from VISA and MasterCard would affect the business. She then added value by introducing me to the gateway services TouchSuite offers through NMI. Finally, she followed up on our conversation with an email containing links to NMI. This was a valuable conversation.

We have been customers for several years! and I have to say that EVERY time I contacted TouchSuite customer service, it was a very pleasant experience and I was always very satisfied with the outcome from all of the representatives, However; I must Highlight the exceptional Above and Beyond customer service I received from Jeremy. He has gone out of his way to assist me with my issues with CLOVER. He is an amazing representation of what CUSTOMER SERVICE should always be. I am very sad to say That I am closing the account due to the disagreements I have with CLOVER and the misinformation I received from them and the extremely high fees. Thank you Jeremy, Robin, Matt and Dominique for your assistance all this years. Wishing you the Best,

Amazing service, and so helpful!

Jeremy and Matt are wonderful! They’re so sincere in helping me resolve the issues of the transactions! They went the extra miles to investigate and call me back to let me know the status. Thank you both

Matt was very helpful with everything! Thanks Matt!!

Dominique is absolutely awesome. She is very insightful and she knows exactly how to explain the product to the customer. She is a breath of fresh air when it comes to a customer service. She’s never hard to get in contact with and she responds to emails text messages or phone calls in an expeditious manner. Her willingness to go above and beyond the call of duty to make sure that the customer is satisfied, and the situation is taking care of is extremely remarkable and second to none. Honestly, in the beginning with touchsuite I had a rough patch with customer service. But ever since Dominique has taken in control of my account all of my worries have been At ease. I would like to thank whoever put her in charge of my account that was an awesome move.

Persistent and continued effort by 🦄Dominique helping me to resolve all my Clover issues and being on my side at all time.