peter T.
Provides a simple platfrom for owners…
Provides a simple platfrom for owners to convey all the key info for guests. Has been well received

TouchStay offers innovative digital guidebooks that transform guest experiences in the hospitality sector. Designed for a range of hosts, from short-term rental owners to large hotel chains, the platform ensures seamless and sophisticated guest interactions.92% of Touch Stay users tell us they're already saving time and have happier customers!Key Features:AI Chatbot: Provides instant responses to common guest inquiries, such as operational details, Wi-Fi access, and check-in instructions, enhancing communication efficiencytouchstay.comUpsell Widget: Allows hosts to offer additional services like local tours or custom welcome packages directly through the guidebook, increasing revenue opportunitiestouchstay.comContact Collection: Efficiently collects guest information at guide access, facilitating future engagements and direct bookingstouchstay.comCustomizable Content: Enables personalization of guidebooks with host branding, including logos, fonts, and multimedia content, which helps in marketing effortstouchstay.comPMS Integration: Automates the synchronization of reservation details with guidebooks, ensuring accurate and timely information delivery to gueststouchstay.comBenefits of Using TouchStay:TouchStay's guidebooks not only streamline operational tasks but also enhance guest satisfaction by providing a personalized and memorable experience. The platform supports increased loyalty and positive reviews, making it a valuable tool for anyone in the hospitality industry looking to improve guest services and operational efficiency.Explore TouchStay's OfferingsFor those interested in elevating their guest service experience, TouchStay provides a detailed look at how its digital guidebooks can make a significant difference. Visit TouchStay.com for more information or to initiate a free trial.
Touch Stay (touchstay.com) has 21 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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peter T.
Provides a simple platfrom for owners to convey all the key info for guests. Has been well received
Brian C.
We've been using Touchstay for our guest guidebooks at Fanal Holiday Homes, and it has transformed the way we communicate with our guests. The platform is intuitive, highly customisable, and allows us to provide all the essential information in one easy-to-access digital guide. Our guests frequently comment on how useful the guidebook is, and it has significantly reduced repetitive questions while improving the overall guest experience. The analytics are also a valuable feature, giving us insight into which information guests find most useful. The Touchstay team continually improves the platform and provides excellent support whenever needed. If you're in the hospitality industry and looking for a professional digital guidebook solution, I would highly recommend Touchstay. It has become an indispensable part of our operation.
Lottie
We love Touch Stay. We have been using it now for about 4 - 5 years; guests love it and it saves us time - a total winner.
Ali P.
Exellent service used for more than 5 years
Elizabeth J.
We run a glamping site and have used Touchstay welcome guide for around 6 years now. Our guests are always very complimentary about the guide and I can see a lot of different applications for this simple service. I would definitely recommend this highly as its relatively inexpensive and whilst it took me a while to get to grips with populating our guide I am very happy with how it works and what our guests think as they find it so helpful.
PBS
Touch Stay has simplified my life! It is sent automatically to most guests. Answers a tons of questions from travelers (saves time). From directions to how to turn the shower on! We had the old timey guest books before and this platform provides instant changes to the information. Before, we had to remove the page, make the changes - redo the details and drive the page back over there. The prices is incredibly reasonable. Customer service is helpful. Guest love it. It's a win-win for everyone.
Paradise Rentals B.
I love the Touch Stay concept and their brand personality. Informal and just the right amount of playfulness. Very pleasant. When setting it up for the first time, the TouchStay team really showed us around the system and we had a dedicated team member doing the initial ground work. We are very happy with the ease of use, the added value to our daily business and the feedback we get from our guests. We've been using it for about 2 years now and we'll keep on going!
ANA G.
I use touchstsay for 6 years. This is all I need. I had some of work writing my 1st guide, but after that it helps me a lot answering all my guests questions. My guests love it and I receive some airbnb reviews mention this helpful guide