fhsjshs D.
Super helpful support
When my bracelet stopped charging after the warranty expired, they still sent me a free one :) the customer support was super nice and they were extremely helpful. Thank you for your support!!!! My boyfriend and I appreciate it :)
Response from TotwooSep 6, 2026
Dear Customer, Thanks again for taking the time to share this experience 💛. It’s never just about the product for us — we want you and your boyfriend to keep enjoying those little connected moments your Totwoo bracelets are made for. If you ever run into anything else down the line, we’re right here, ready to help. Best regards, Totwoo support team




