Daryl W M.
TOTO USA quality not as good as they say.
I purchased two new TOTO Drake 1.28 GPF Toilets at my local plumbing supply and had my plumber install them. The first week I had to replace both tank water supply valves because they would not shut off. After that the flush valves on both toilets started failing. I called TOTO USA and asked what was going on. They said they would send me two new tanks. They did that fairly quickly (2-3 days) and I installed those. Unfortunately that did not solve the problem. The flush valves on those began failing. I called TOTO USA again and insisted they had a design or manufacturing flaw with these. They finally admitted they did have an issue. This time they sent me two new flush valves that are supposed to work. I have installed these and so far so good. Only time will tell. Not what I would have expected from TOTO USA.