Teri C.
Total tax is great
Total tax is great, I’ve been having my tax returns done there for years. Love the local service, everyone is very helpful and friendly.
Star Rating? 96% of our reviews are 5 Star. See our profile and read them for yourself. Total Tax, Inc is owned and operated by licensed tax professionals specializing in solutions for taxpayers facing a tax debt crisis. For 36 years, our CPAs, IRS Enrolled Agents, and QuickBooks Pro Advisors have been turning IRS nightmares into water under the bridge, saving our clients thousands and setting them on a track for success.That 5 star service is our proven norm, with ZERO complaints from the BBB, and a 4.9 out of 5 on Google.Great results and great service. We expect it, and we believe our clients have the right to expect it too!
Total Tax, Inc (totaltaxinc.com) has 295 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 282 reviews with 5 stars · Clear filters
Teri C.
Total tax is great, I’ve been having my tax returns done there for years. Love the local service, everyone is very helpful and friendly.
Mark S.
My wife and I were dealing with the IRS for more than 10 years and owed a substantial amount in back taxes, fees and interest charges. We spoke with Mark at Total Tax and he immediately began to offer some options and insight as to how we could resolve this ongoing issue. Mark and Denise were always available and willing to help over the months we worked with them on our tax issue. They put our minds at ease and worked with us as partners throughout the entire process. We just recently closed our debt with the IRS and paid literally nothing due to tax laws we were not aware of. Mark is a godsend! He made our New Year the best in 10 Years. We could not have done this without Total Tax! We can’t thank you enough!!! Mark N Stacy
Mike J.
Total engagement. Total help. Total empathy. Competence. Care.
HTODD
I reached out to Total Tax, Inc in April 2021 to assist me with a long overdue tax matter. It turned out to be one of the best decisions I've made. Total Tax Inc. exceeded all my expectations and provided exemplary service from the initial phone call until my case was closed this month, November 2022. PROS • The Total Tax Inc. contract was easy to read and understand. While this may not sound like a big deal, it is! Clarity and transparency speak to integrity. • The cost of service was both reasonable and affordable. They even offer payment plans if you cannot afford to pay the full amount upfront. • There was no bait and switch or fine print I missed. The amount Total Tax Inc quoted in my contract is the exact amount I paid. Additional fees, if any, were for additional services. Wow! That's refreshing. • A team of people were assigned to my case, each handling a certain aspect, all the while creating a system of checks and balances that ensured every "i" was dotted and "t" crossed. • Communication was exceptional! Someone always answered the phone if I called during business hours. That's pretty rare these days. All of my questions were answered in a timely fashion. More importantly, Total Tax Inc kept me informed on the status of my case every step of the way. I never had to call and ask for an update. • No judgment, just solutions! I was treated with dignity and respect by every person who worked on my case. Every member of the team was experienced, professional, compassionate, and results-oriented. • My Total Tax Case Manager, Mark W., is a tax god who deserves a special shout out! I can't say enough good things about him. There's simply not enough superlatives. He made me feel as if I were his only client and worked tirelessly on my behalf. His expertise and efforts saved me nearly $30,000. Yeah, you read that right! Now for the CONS... Just kidding! I seriously cannot think of one thing that I would have changed. It was a seamless and stress-free experience. Total Tax LLC is the real deal and I highly recommend their services. Five stars ★★★★★!
Jeff W.
Lorraine Johnson and her team at Total Tax were extremely professional and thoughtful right from my first phone call with them and all throughout the negotiation process with the IRS. They were magicians that were able to dramatically reduce my tax debt and did so with patience and tenacity. Bonus points - they're really nice people! Especially Lorraine. Truth!
Link D.
Total Tax took great care and consideration of getting my taxes in order. Prompt and considerate, I recommend them to all my friends. Thanks again, Lincoln Dickson
Kelly
These guys totally saved my life. My daughter is getting married in Europe and the IRS was holding up my passport. They immediately got to work and got it released for me. I'm making it sound so easy, because it was. I did everything they told me to do, sent them the necessary items and everything went EXACTLY as they said it would. Their time table was very accurate (don't delay...the government takes forever). Additionally, Mark Walstrom and his crew were so professional, polite and kind. I would 1000% recommend them to others. Thank you thank you thank you. Because of you I'll be at my daughter's wedding. xoxoxo
Leslie L.
Lorraine is a delight to deal with. Untangling IRA jargon can be so frustrating! However, Total Tax demonstrates the communication skills and expertise to facilitate a positive experience! I would highly recommend Total Tax. They present with the expertise to make sense of the senseless and to reduce the anxiety that often accompanies the IRS notifications!