TORU CLOOur brand is built on a passion for adventure and a commitment to excellence. Every TORU suitcase is meticulously designed to withstand the rigors of travel while exuding elegance and sophistication. Whether you're embarking on a business trip, a weekend getaway, or a globetrotting adventure, our suitcases are your trusted companions, ensuring your belongings are safe and secure wherever you go.We offer 24/7 dedicated customer supportContact: [email protected]
TORU CLO (toruclo.com) has 42 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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Norbz
Item tracking never updated, item never received. Its been weeks now. Customer service wont get back to me
Response from TORU CLOAug 2, 2023
Hi Norbz, We make sure to respond to all our email. However, we may have skipped your email by error and we really apologise about that. Please email us once again ([email protected]) and we'll make sure to get back to you ASAP!
victor
The shirts aren’t like how I thought . I think the print needs better quality it’s very blurry and and doesn’t feel right . And the shirts don’t have that washed feel it just looks like it
Response from TORU CLOJan 18, 2026
Hi there, Thank you for your review. We’d like to clarify that Toru does not sell clothing or shirts — we specialize exclusively in premium travel goods such as luggage and accessories. It appears this review may have been posted for the wrong store. If you intended to review a different retailer, we recommend updating or redirecting your feedback so it reaches the correct business. If you did make a purchase with Toru and need assistance related to one of our products, our support team would be happy to help. Warm regards, Sally Thorns
