Valued C.
I placed an order for 10 bottles and…
I placed an order for 10 bottles and was satisfied with the product and the delivery. I placed a second order and received only 8 bottles instead of 10. The "company" has zero customer service and there is no way to communicate. Probably a single guy who bought a full contaienr from China and is overwhelmed.
Response from ToretarkJan 21, 2026
Dear Customer, thank you for bringing this to our attention. We are truly sorry to hear that you had a disappointing experience with our service. This is not the standard we aim to provide, and we take your feedback very seriously. Please contact our customer service email address: [email protected] your order details. We will look into your case promptly and work hard to resolve the issue to your satisfaction. We appreciate your patience and hope to regain your trust.