Chaneeka
Very Slow Redemption….
Great games…. HORRIBLE redemptions……. I redeemed on 12/2/25; still “reviewing”. Contacted CS, was told 24 hours for review…… it’s been 72 hours now…. Contacted CS for an update….. was told fairly rudely, that redemptions take up to 5 or more days……… Update…… My winnings were approved today; after leaving my previous review. I will give them 4 stars now, but they REALLY need to work on their redemption timing. I will continue to play, I’m just mindful of the slow redemption……



