Top RaceReviews of toprace.com

Buyers Beware, This company does not have a high standard of customer service in fact it's the opposite. I placed an order on their website as they offered a 12/14 ship date. Low and behold I am having to chase down customer service, I was finally able to reach somebody on 12/18 and given an apology due to Christmas rush but guaranteed a delivery of 12/24. I tried numerous times to get in touch with customer service yet again via phone email chat you name it not once could they be bothered to return any of my messages and guess what a child's gift from SANTA never arrived. They don't even bother to return voicemails or emails. the customer service line is a joke as nobody ever answers it it's the same BS voice mail.

Horrible customer service. My ordered was returned and I have called and talked to 2 different agents and sent 2 emails. No response to my emails and no refund

Ordered 2 boats for Christmas. 3 days later got a cursory email to say they have no stock and order is cancelled. Pretty poor service and stock management, i'd avoid.

Dreadful company and Service Placed order on 12th Aug - no delivery phoned - no answer phoned again - said I was chasing order - told another would be sent same day. - Nothing arrived Chased again - explained situation, agent hung up. eventually got Becky on webchat who said they would sort it - item arrived today. No one answers the phone with company name - when I asked if it was Top Race, they just kept asking - what do you want !!! -terrible company and service - thank god for Becky - i will never use again. Let 's just hope the RC car is worth the wait.

When I first got my rc car, I charged it, turned it on, and something very peculiar occurred. The car's wheels would spin at full speed, and the remote had no control over it. It stayed like that forever, and I had to pay MORE money to ship it back for a refund. I thought I could trust Top Race, but now I know I cannot.