The Topps CompanyReviews of topps.com

Bought into the season 5 Stranger Things hype and the cards were expensive but would be fine as these were good quality. Order took forever and then got the same base card 10 out of 10 times. What a joke, i would have expected at least one other random card for variation. These were packed in a flimsy paper card package that can be opened and closed easily without breaking, easily manipulated i believe by anyone handling it so very much doubt "random" process. First purchase from Topps direct and doubt i will buy again as seems these expensive single cards being so expensive, should have been sealed to have a more reliable chance to a variety and now feel its been manipulated to suit only those who purchased boxes. Order UK-1121980-S

I’ve been a loyal Topps customer and collector for years. I’m not a reseller. I’m not a breaker. I’m someone who actually enjoys collecting the product. Recently I waited in your online queue for a release, only to finally get through and see it was completely sold out. Within minutes, the exact same product was all over resale sites and live break platforms at double or triple the price. That’s not bad luck. That’s a broken system. It’s becoming painfully obvious that regular collectors don’t stand a chance. Whether it’s bots, large-volume breakers, or preferred resellers, the people who genuinely support the brand are getting squeezed out while flippers cash in. Topps claims to support the hobby and the collector community — but the current release model does the opposite. When loyal customers wait in line and walk away empty-handed while resellers somehow secure bulk inventory, it sends a clear message about who actually matters. Better bot protection. Real purchase limits. Transparent allocation. Something. Because right now it feels like the company is prioritizing volume and hype over fairness. Collectors deserve better than this.

Bought 10 holiday tins of 2026 Topps Series 1. All the corners on the cards are compromised. I messaged and emailed the company regarding these defective cards. I haven't heard anything back. Do yourself a favor and avoid buying these cards, if they're damaged or defective, you're screwed!

I just received my 2026 series one box and over 90% of the cards are badly miscut. It is pathetic. You spend over $200 on a product and Topps cannot even provide decent quality control. Terrible product.

Topps is an absolute joke, submitted a full hobby box for defects over 3 months ago and they haven’t addressed the issue. I am beyond their quoted timeframe for submissions and they still won’t resolved the issue. Their response is we are backed up lol, not backed up to take our money though. Quality control is trash and they just scam people.

Frigging scammersssss What a joke! They don’t fulfill they’re promises and EVERYONE knows all the BIG cards go to streamers so they can be seen live n you’ll go drop a bunch of money on they’re product trying to hit when in reality, you never will- Customer service is a bunch of jagovs as well. How tf they gonna end our conversation when I confront them about this!?? Proves they’re scammers and there’s more horror stories about this company than good by farrrr If you’re looking to get into the hobby or back into it, I would suggest you don’t! Your pockets will drain and you’ll be stuck with base cards up the wazzooo. Ain’t even fun when you don’t get the “guaranteed “ hits they promise when u spend hundreds of dollars on a single box. That’s common with them as well. Out of 8 hobby boxes, 2 didn’t have the guaranteed hits. That’s ridiculous. You guys have the will to give all the breakers the top cards, put your dam guarantees in the boxes for everyone your ripping off at least! Joke- what a joke- Topps can fly a kite w all their bs. Then if you pull a redemption card, it takes months to years or u might not even get the card at all. So it’s basically empty promises/fake advertising as well. Garbage garbage garbage!!!

Ever since fanatics took over this company has gone to crap. Non English speaking reps, bad business practices and theft seem to be the cornerstone of their company now

This is the second time I ordered cards from Topps now and never received my cards. When I tried to reach out to Topps by email they replied that there is nothing they can do because it was not reported within 14 days from purchase. This last order I ordered 3 months ago and got a shipping release 3 weeks ago stating the order was shipped . Two weeks go by and I get a notification it was delivered. I never received the cards and when I reached out they stated sorry. Like I said this is the second order I payed for and did not receive. I spent $375 and nothing! Do not buy from Topps now they are terrible and won’t make things right! I’m an avid card collector and will not support this company ever again !