Kevin K.
Horrible customer service
Horrible customer service. I have waited over a year for my redemption for my Topps Golden Ticket to Join Gary Vee in a Suite @ MLB game in NYC!
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The Topps Company (topps.com) has 326 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Kevin K.
Horrible customer service. I have waited over a year for my redemption for my Topps Golden Ticket to Join Gary Vee in a Suite @ MLB game in NYC!
Luke M.
Company's a disgrace they need looking into by trading standards. No bots to stop reselling no communication with customers and shipping times that are a joke.
Happy T.
I bought a can 2021 tops baseball two cards corners bent, this is not machine random card box it’s a rip off, been on the phone with them waiting for 1 hour. There’s no way one middle card is bent in a protective case and another bent in a bottom corner 5th from Top
Toh You H.
Bad customer service, does not reply when package have been damaged or lost
Gillraj A.
I recently purchased 4 Jogos and they still haven’t been delivered. My son was very disappointed knowing his Birthday present has been missing for over a month. At this point I just want a refund but seems very difficult as the return period is slowly approaching. Cheers Ricco.
jord
Got advised to purchase cards from the Topps website by a crafty Irishman who goes by the name Ricco, I have been waiting weeks for them to be delivered and I don’t think they exist
Gianpiero B.
Totally unsatisfied with the purchase , I wish I read some comments before. They must have a SERIOUS issue with mixing the stickers inside envelopes , because I bought 3 packs of 8 stickers each , and one pack was ABSOLUTELY IDENTICAL to the previous. This means I had over 90 doubles with little less than 190 stickers total. And brand new empty album. That's totally unacceptable. I will surely NOT continue collecting Topps products , and stick with Panini.
Daniel W.
Should be zero stars. 1. Short shipment, missing over 60% of the value of the order. 2. Terrible customer service. Received literally no response from multiple online service requests. Finally got an email after written letter... 3 months after incident! 3. Appalling shipping costs. Order to US, 60 pounds for shipping some stickers and a few tins! And then 60% of the order not even there. This company should be investigated for fraud.