The Topps CompanyReviews of topps.com

Ordered a present for my son which hasn’t arrived- the status says the order is complete. Contacted Topps - they did not address the fact I haven’t received anything (this is confirmed by Royal Mail) but said to return the item with a cover letter! How am I suppose to return something which has not been delivered!?!?! They obviously didn’t read my enquiry and just sent a generic cut and paste response. I still do not have the product I ordered and have paid for and am no further along to getting the situation resolved. Very disappointing and will be following up and taking further steps if needed

I am not overstating how terrible this company is. If you have an issue you will never get a resolution. They simply don't care about you. Spend your money elsewhere. Look up their reviews and check the BBB. This company makes me sick, how they can treat everyone like they are doing them a favor. The only certain thing I can guarantee is you won't get a resolution to a problem you have.

What used to be the gold standard for collectible cards has now turned into a steaming hot pile of garbage. The Hobby has changed but all that Topps cares about is churning profit. Deceptive and mislabeled cards, redemptions that take an eternity to fill and overpriced product is what they spew now, they should be ashamed of themselves. I really feel bad for Fantatics acquiring them, they are getting a real big BM here with Topps and if the bubble bursts in the collectible industry in the next coming years you knew who blew it--the simpletons at Topps.

I ll never order again cards from this company. 80 euro for 10 cards ruined and printed by dogs.... Never again

I've been buying online from Topps since the beginning of this year. The past few months I've had to reach out to them over missing product, questions about my orders, etc. They have the WORST customer service reps taking their calls. They are rude, short/quick answer with zero feelings. It's one of those things where you have to prove yourself innocent because you are already guilty with them. With that being said, the product that is offered online is extremely good. Cards they sell are exactly what I am looking for. They do have a great product for the $$$. I just hope that you never have an issue and have to deal with the other person on the line. Here's to the future of collecting Baseball Cards.

Emailed to try to ammend an order, took a month to reply to me. Have had confirmation of one out of two orders being shipped and the other nothing but the order number after purchasing. Have tried to email and call and they have no way of letting you speak to them. I am not surprised MLB pulled their contract they are abysmal.

Spedizione lenta

Worst non existent customer service I Have ever had the misfortune to contact,absolute joke.