Rick S.
Orders take over 3 weeks just to ship
Orders take over 3 weeks just to ship. Absolutely pathetic.
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The Topps Company (topps.com) has 326 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Rick S.
Orders take over 3 weeks just to ship. Absolutely pathetic.
Rosie A.
Have used Topps a few times with the same results, I literally had to email them to remind them to ship my box. No idea how the UK site hasn't failed. Currently waiting on a box I ordered three months ago with a Project 22 card at the same time. The card has arrived but nothing ever mentioned about the box. AVOID. Absolutely terrible customer service too. Finally done with them having spend hundreds with no different outcome
Richard
One of the worst companies around. They get kids to spend a fortune on Match Attax and then cancel or don't send orders so that you can't complete the set. Only needed 2 limited edition blue cards to complete the 23/23 set that we had spent a lot of money on. Ordered the cards from the Topps website. First one wasn't sent and the other order was cancelled. Shocking customer service that don't answer phone. We might have collected Topps for years but we wont be using them again so at least my son will end up saving money in the long run.
Alan K.
Changed the rules on their promotion so they didn't have to fulfill their obligation. I selected a player to get a hit on a certain day and he did. They told me be patient the bonus card is coming. Waited several months, checked back and they said I didn't win. Showed them the email trail. No response.
Sam
Avoid!!! Brought 2 Topps cards for a Christmas present and only one was sent tried ringing no answer emailed and no reply these people are scamming people, Don't ring them, even if they do not answer you will be charged for the call, I got charged £8 for calling 4 times with no answer it is a premium rate number, I think this is there scam they do not fulfill your order then wait for you to call them has you would if you did not receive your order or only part of it, then watch the money from the calls roll in, Avoid these scamming id!ots Avoid!!!!!!! Order 001615653
M W.
Topps why can't you still get it right? I've been buying Topps cards since the 1980s and I recently bought the 2021 and 2022 complete sets I also bought a hobby box of 2022 and the cards are still way off center. I mean why? It's 2022 and you still can't get your centering right! This will be the last year I buy your product
stange
Worst customer support. Takes ages to ship. Do not order here. Your money will be stolen.
Tom P.
Ordered on 27th November with 5-7 day deliver. hear nothing. Emailed and called. I then requested it to be cancelled. They tried to blame Royalmail strikes which hadn't even happened then!! After I requested to be cancelled, the tracking magically changed to 'sender has dispatched package to us' Basically, they don't have stock (which doesn't show on the site) Horrific customer service. TOPPS - Get an 'in stock' notification on your site. Its 2022