The Topps CompanyReviews of topps.com

Am 28 Juni 2023 box gekauft und per Paypal bezahlt und nach 2 wochen nicht Versand wollte ich fragen wo meine Bestellung bleibt Antorwten auf Tickets nicht werden einfach geschlossen und ich wurde blockiert mein geld habe ich immer noch nicht und habe auch es an Paypal bescheid gegeben jetzt warte ich auf men geld wenn man Artikel unter 200€ Bestellt wird man nicht als Kunde angesehen mein Kumpel hat was für 220€ bestellt und das sogar 3 tage nach mir er hat seine Ware nach 1 Woche erhalten und ich noch nicht

terrible service, do not buy from them. My money was taken from the credit card but my order (cards) not dispatched even after 3 weeks. Customer service not responding to any emails

Fußballkarten bestellt und per Paypal bezahlt. E-Mail geschrieben keine Antwort, unter Kunden Kontakt eine 069 Nummer angerufen geht keiner dran, über Instagram angeschrieben, die Nachricht wurde gelesen aber keine Antwort kam zurück. Das aller letzte ist topps. Nie nie wieder

Anfragen zu fehlerhaften oder unvollständigen Bestellungen werden monatelang ignoriert. Tut euch einen Gefallen und macht gleich einen Paypal Fall auf und holt euch euer Geld zurück.. Jetzt schon das 2. mal innerhalb eines halben Jahres.

I bought on October 20 packs of 2022 Topps 206 Star Wars - Wave 2 and they shipped it on November. On January I reached them via email because on the Fedex website it was still in transit (in the US). They told me that they would contact me with news so I waited. I never got an answer and a few days later I reply on the old email so that I coul get a proper answer and they told me that 60 days already passed and they would literally do nothing, no item no refund. A shame, they lost a costumer.

I guess Topps agrees with there poor service and lack of transparency. Don't understand why they ignore their customers.

Topps combined with mego corp tricked bunch of people into purchasing what we thought were exclusive retro action figures that were a limited time run and exclusive to the topps buisness,a year later same items are available cheaper at another retailer. Stay away from both companies who use false advertisement as a way to get buisness ,both companies refused refunds

1. Garbage website. Tried ordering over £100 worth of Match Attax cards for starters. Made quite a few attempts, all to no avail. The site reports a successful order, the card gets charged, then about five seconds later the money gets refunded and another email comes in: “the order's been declined”. Using different payment cards or PayPal, or trying another delivery address or method — no dice. 2. Horrid customer service to match it. Telephone service isn't available for website issues, they ask you to email. Messaged and emailed the customer service several times. The responses come many weeks later! “Our system has cancelled your order as was not approved from our security check”. Asking how can I place an order that wouldn't be declined, i.e., what was it? the name? the address? the card? the email? the somehow frightening selection of goods? is no use. Another several weeks later you read the same useless “our security team couldn’t verify the details” with zero helpful information or anything else constructive, but plus of course “We hope that you were happy with our services.” An absolute disgrace of how to treat a customer.