Nina
Eigentlich 0 Sterne
Eigentlich 0 Sterne. Hier sitzt jetzt ein kleiner Junge ohne seinen Adventskalender. Das kann doch nicht sein? Vor 4 Wochen bestellt. Keine Reaktion. Sehr enttäuschend.
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The Topps Company (topps.com) has 326 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Nina
Eigentlich 0 Sterne. Hier sitzt jetzt ein kleiner Junge ohne seinen Adventskalender. Das kann doch nicht sein? Vor 4 Wochen bestellt. Keine Reaktion. Sehr enttäuschend.
Johnny
Horrible greed from this company. Just let scalpers with bots buy as many as possible and crash the site. You could easily limit it but choose not to out of greed. The average person can barely afford the products at msrp and are forced to pay scalpers and 3rd party prices.
Paul G.
Got relic card in booster tin but card was damaged in packing obviously. Ni contacted topps customer service by email they replied and asked for pics and info I sent them it. Then went to send email 2 days later and they blocked my emails.
Douglas
I bought two Bowman heritage boxes and paid about $225. Most of the cards were off centered and a lot them were bowing. I also experienced some missing cards. They sent me a link and tried to claim. Very confusing Some cards were damaged Indentations, creases When I tried to follow up to see if my claim went through; the Representative told me I had to do so much leg work, that I gave up. I think that is their intention. Unethical if you ask me Horrible way to do business Other reputable companies would honor your word and take care of it. I believe they lose more business this way than if they just eat $5 of product Shameful !!! So greedy !!!
Jonas L.
HORRIBLE CUSTOMER SUPPORT! I work in customer support myself so would normally never call out a customer support because everyone can make mistakes! I lost my password to my account which I spend +$5000 on! Then I provide them my email address, exact date my account was created, who I follow and who follows me and yet they do not let me have my account back. It is truly a sad show of a support and no one should ever buy from Topps! Don't waste any of your time or money on Topps apps or their cards. 3 months I have spend on talking to their support which is a total waste of time and they have broken GDPR a few times as well during those 3 months. Stay as for away as you can from this company! They care about your money and nothing else. Can't verify a user with the email, creation date and which followers I have, first time I ever heard that isn't enough and now they just stopped answering.
Chris L.
If I could leave 0 stars I would. I bought 2 boxes of Chrome UEFA Womens Champions League Cards from a UK retailer costing £25 per box. However, one card had an imperfection in the laminate. I contacted Topps in Milton Keynes, England, who, after several emails, requested photographic evidence and proof of purchase. Once I had supplied this, they then decided that they could not help and I would have to contact Topps in the USA who will not respond to emails !! Why has a multi-national company got a UK office supplying these cards but that cannot deal with legitimate complaints ? Once Topps have your money, they do not care about customer service. My advice....AVOID AT ALL COSTS.
Consumer
Worst costumer services I have ever experienced.
Cornelia P.
Auf die Bestellung und Bezahlung per Paypal kam zwar eine Bestätigungsmail, aber ohne jegliche Spezifikationen, die eine Zuordnung der Bestellung ermöglichen würde, also keine Bestell-, oder Vorgangs-, oder Rechnungsnummer. Dies erschwerte natürlich die Kontaktaufnahme mit dem Kundenservice, weil ich nur das Kaufdatum und meinen Namen als Bezugspunkte hatte. Nicht einmal das Produkt selbst wurde in der Bestätigungsmail genannt. 11 Tage später keine weitere Nachricht. Auf Anfrage lediglich die Bestätigung der Eröffnung eines Tickets. Nach 2 weiteren Mails von mir keine Reaktion. Ich hab die Bestellung inzwischen storniert und eine Rückzahlung gefordert. Keine Reaktion. Da bleibt nur die Meldung an Paypal. Höchst unseriös.