Consumer
Wish I had come here first
Wish I had come here first. They send a fake shipping number, don’t answer voice messages nor respond to emails. No one ever is “available” to answer calls. DO NOT USE LET THEM STEAL YOUR MONEY!!!!
Topdronecams is listed under Appliances & Electronics.
Topdronecams (topdronecams.com) has 23 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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23 approved reviews, newest moderated first
Consumer
Wish I had come here first. They send a fake shipping number, don’t answer voice messages nor respond to emails. No one ever is “available” to answer calls. DO NOT USE LET THEM STEAL YOUR MONEY!!!!
K. H.
I should have come here first. Same experience. Sent a bad tracking number. No email replies. No phone call returned. Total scam. No communication. No product. Horrible experience. STAY AWAY FROM THIS COMPANY!
Flo G.
It is a toy, not what i was expecting. should have known better.
Joe P.
Wish I'd checked them out before ordering. It's a complete scam. They take your money, send you a bogus USPS tracking number and then do not answer calls or emails. I would give them zero stars if I could. Stay away!!! Thankfully, I was able to get my money back by filing a dispute with my CCD
Kirk Z.
I should have read the reviews! They send a bogus tracking number, no one answers when you call. I just disputed with my CC company and was immediately reimbursed.
V Kraft, U.
I purchased a drone on December 3. Could not get any USPS tracking number until day of delivery (December 13). Attempted to initiate return on 12/25. After six emails and one phone call I have had no response to get necessary information for a return (address and RMA#). Since the 30 day return window is about to close I finally contacted my credit card company and they are reversing the charge. I am still trying to return the product as of today (January 8). Worst customer service possible. (1/22 update). I finally got an email from customer service on 1/12 offering me 50% off if I wanted to keep it. I declined and they gave me the necessary info to return it. My loss was the shipping costs both ways as they don't refund for shipping. My original statement stands; I would NEVER do business with them again.
Jeff
Bad me....I didn't read these reviews before buying 2 drones. The tracking number was not USPS, but it ended up being legitimate for a Chinese shipping business and the drones arrived in about 2 weeks from China. The drones are very unstable and will not hold a hover. The camera is definitely not up to what was promised. There was no answer on their phone lines for 2 weeks before Christmas and 1 week after. 20 calls and messages left. There is no way to initiate a return since they have not answered either my emails or phone messages. I see an empty warehouse on Google maps at the address where the distribution center was supposed to be.
Patrick N.
Absolute FRAUDULENT company! Placed my order on December 16th for the stealth bird 4K drone. I have yet to get a tracking number. On the automated transaction email, it shows blackbird 4K, which is a totally different drone. Called customer service and have not been able to get through or received a callback. Have sent multiple emails only to get automated responses. Still have not received a product or any information on whether I will be receiving a product. Save yourself a lot of stress and trouble, and DO NOT attempt to PURCHASE through them.