Callum C.
it didn't even come
I love bobs burgers and i went to go get me and my dog in the format of us in a bobs burger cartoon. it was also on a sale so i thought it was the best time to buy it. a few weeks past and i was getting a little worried. so i emailed the company. and got no reply. it has been 2 months now. and i haven't forgot that it still hasn't come. and the purchase definitely went through because i checked on my app.
Response from toonized.comApr 5, 2022
Hey Callum, we're sorry for your unfortunate experience. There's nothing that strives us more than offering exceptional customer service. However, based on our records, you had made a value edition order which only allows one character to be made yet you wanted 2 characters (your dog and yourself). We tried to reach you as such mishaps happen though we did not get a reply back. Don't worry, your order is still pending waiting for your instruction on who you'd love us to do the portrait on. Kindly contact us at [email protected] as this is our official mail. Thanks in advance and have an awesome day!