US Postal ServiceReviews of tools.usps.com

They keep my parents’ package for two days, not transferring it yet to our local post office! They need to transfer it now! Oak creek Wis post office is the one that keeps the package!

I am writing to express my extreme frustration with the Lakeville Post Office. This isn't the first time they've been belligerent and treated my mail with complete disregard. My latest issue involves a package that was marked as 'delivered' but was nowhere to be found. After I contacted USPS customer service (844-637-1509), an investigation was opened. I received an email from Supervisor Taramattie Hay confirming that the package was indeed misdelivered and is now considered irretrievable. The carrier went back but could not find it, and there is seemingly no accountability for the person who received my package by mistake. To add insult to injury, I was told that because the package was not insured, I cannot be reimbursed, and the burden falls on me to contact the merchant for a reshipment or refund. This is absolutely unacceptable. The post office made the error, yet they take zero responsibility for it. This isn't just about a missing package; it's about a complete failure of service and a lack of accountability. Lakeville Post Office needs to do better. Please help our community.

Constantly missing packages, having mail marked as delivered never to be seen, packages marked as next day delivery is not next day but 3+ days. Extremely poor customer service from service desk and the postmaster. They almost never answer the phone. Communication doesn't exist. Skowhegan ME post office.

My medicine supposedly shipped from Turkey to the US on 7/29/25. Here we are over 10 days later and I still can't get into tracking status.

Horrible post office. We get our neighbor’s mail repeatedly, as well as mail from other streets in our neighborhood with similar house numbers. Frequently, packages are deemed delivered through the USPS digital mail system, yet they take days to arrive at our home. Three packages in the last two years never showed up. Needs to be closed, which is sad to say about your local post office, but it’s the truth.

They are the worst using tracking is a joke. Never will I ever use them again. They said my package would be here on Monday. Waited all day for nothing.

I paid for 4 day service. 14 days later it's still not there. It goes from one place to another then back to the same place. This is not the first time

I lives in Vestavia Hills AL 35216. Our current mail person has truly screwed up majorly, between 3 out of 5 houses. On Old Creek Trail. My Nextdoor neighbor had *FOUR* packages of mine, the same neighbor had an important letter that was put in her mailbox that should have been put in a house 5 houses past hers! My mailbox usually only puts 'garbage' in my mine. This has happened several times. My closest neighbor & myself have had our mail in the wrong boxes several times as well!!! THIS IS INEXCUSABLE 📭📬📪