Toolmarts.comReviews of toolmarts.com

The item hasn’t shipped. I requested a status update and haven’t received anything.

It’s been a while before shipped. I just got this survey and haven’t gotten my order yet. I think it’s due in 5 days yet. Why so long? Won’t order again….ever!

I ordered 10 Dremel accessories on Aug 22. Received half of them on Sept 11. Sent email on Sept 11 with request to send 5 more. Sent email on Sept 29 asking for the rest of my order. Sent email on Oct 29 asking for the rest of my order. Received a Package from Toolmarts on Oct 31 with the wrong product. My order is still not fulfilled. Today I logged into my account on Toolmarts and found another customers $5K order TM- listed on my account. This company has serious challenges and if I were to do it over, I would go elsewhere. I gave up. Buyer beware.

You advertised a Milwaukee drill that you didn't even have. Resulting a a refund and inconvenience as that prolonged me in making another purchase elsewhere.

I recently ordered a Makita cordless drill to replace one that was damaged. Tool Mart Inc had the best price and I've ordered from there in the past. I received a confirmation email saying my item would be shipped in a few days. A few days later I received an email saying that the order was cancelled per the customers request. I emailed immediately stating I did NOT cancel the order and to please ship the item I purchased. I then received another email stating that the product was out of stock. I asked why that wasn't the reason given instead of stating the customer cancelled the order. No reply was given. Embarrassing for the company to have this customer service as acceptable.

Have not received product

This item was ordered on Nov. 10th and haven't received it.

Ordered weeks ago, no emails, no tracking, no updates.