Carlos D.
Had to return the first delivery jump…
Had to return the first delivery jump pack seemed used and damaged second time got a sealed and new unit took longer then expected but got it

Tooldom is a company started by mechanics and is for mechanics. Founded on back of knowing the value of quality tools and the importance of serving and supporting those tools we won't let you down. Whether you call, email, text or smoke signal you are taken care of in the tool kingdom. We provide the highest quality tools, brands, service and support both through our own online store, over the phone, and through our amazon and e-bay accounts. Need someone to talk through the differences of your tool choices or for an opinion? just pick up the phone, we are here for you!
Tooldom (tooldom.com) has 135 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Showing 2 reviews with 3 stars · Clear filters
Carlos D.
Had to return the first delivery jump pack seemed used and damaged second time got a sealed and new unit took longer then expected but got it
Mark M.
I was sent the incorrect item to start and then had to take pkg to be shipped back and pay a fee to print label. The company policy is to wait until they receive return before sending a replacement even though it was their fault to begin with. Customer service was able to resolve issue but still took at least a wk longer.
Response from TooldomDec 29, 2023
Thank you for the feedback. We're so disappointed that your shopping experience with us did not go smoothly. We've looked into this matter to see exactly what happened on our end and discovered a stock issue that has been corrected. We're also sorry to hear that you had trouble with the return process. Our policy is to provide a prepaid return shipping label that does not have any associated printing fees and we can also schedule a carrier to pick the item up if requested. We are pleased you received your correct item so quickly and we appreciate your allowing us the opportunity to correct our error. Thank you. Tooldom.com