ToolcentReviews of toolcent.com

They first sent the item to the wrong person. A month later, I got the item; then the item isn't working correctly. It was a Black n Decker product. I wrote B&D and they will not honor the warranty as ToolCent is not authorized to sell their products. Tool cent hasn't returned any emails since, over a month now, and their website is down for 2 months...

STAY AWAY AND AVOID HEADACHES. They had advertised a ninja foodie at a steep discount. I spent a couple of days researching and called to ascertain this was legitimate and confirmed yes, so I fell for their web of lies and purchased unit. Well, what did I expect? To be a credible company because it was me? LOL absolutely NOT. Scams and deceit you will get. Avoid these websites that have very little tracking record. They DO NOT have any inventory. All lies and working from someone’s backyard in Florida.

DO NOT TRUST THIS COMPANY IT IS NOT LEGIT STAY AWAY!!!!!! I placed an order on Nov 29th never received it when I emailed the company they stated the item was delivered however they could NOT SHOW PROOF that it was delivered to the CORRECT address! After several emails back and forth the story they are giving me does NOT ADD UP! The contact number for Bluecare express doesn't even work and you get nowhere trying to ask about the missing package. Email stated package shipped Dec 4th but claims I received it Dec 6th never did!!! Toolcent then stated item got damaged in USPS however BLUE-CHIP IS NOT USPS they said the item was out of stock with there merchant and a new one was reordered and delivered on Dec 6th hmmmm how could I have received an item on the 6th that was supposedly damaged and reordered and resent with the same delivery day of the 6th???? I am NOT GOING TO STOP UNTIL THIS COMPANY IS CAUGHT SCAMMING CUSTOMERS!!!! Contacting Better Business and filing a police report!! Please DO NOT TRUST THEM

Any company that charges you a 15% restocking fee and makes you pay return shipping when it is their fault is a complete scam. They do not ship the exact item shown in their description...similar, but a complete knock off. There is absolutely no way to meet their burden of proof for a defective item...especially because they do not return emails in a timely manner. STAY AWAY AT ALL COSTS!

Stay away from this place!!! They'll do anything to stop you from returning your item. They make it impossible to do any returns and it takes 2-4 days to respond to any emails. By the time you get the answers you need, your 14 days is already over for a return. They even tried bribing me to keep my item and they'll refund me 10% back. WHY WOULD I KEEP SOMETHING THAT DOESN'T FIT!!! It was written numerous times in my 6-8 emails that i want a return cause the item was too small but they beat around the bush to avoid sending my a RMA # for my return. Better off shopping thru Amazon and pay an extra $2-3. Noy worth $2-5 saving for some sh**y a$$ customer service.

This is likely a scam company. They will process your payment, not send the product, and not respond to emails or telephone calls. AVOIF

Completely took my money. They canceled my order never refunded my money. PayPal refused to help. They are thieves. Do not. I repeat do not trust them with your hard earned money.

I don't believe this is a legitimate website. I've ordered a Yeti cooler 2 weeks ago. The payment was processed through PayPal to an indvidual named Herschel Richards. I have emailed several times asking for an update on order. I haven't received anything since the payment was processed. I would stay clear of this company!!!