Barb N.
Long shipping time
Actually, I gave your company and the people who work for you five stars. They have responded to the delays in shipping and wanted my feedback. My one star goes to whoever delivers your product which took nine days which is a long time considering I paid eight dollars shipping
Response from TonumNov 6, 2025
Hi Barb, thank you for your feedback! As a new company, our warehouse and manufacturing was delayed in September when you ordered. We take full responsibility for not communicating the delay to you. Since your order, we have improved our warehouse and manufacturing production to avoid future delays for our customers. We sincerely apologize for the inconvenience.